ZHIYU LI

Lutana,Tasmania

Summary

Dedicated and skilled Barista in creating exceptional coffee beverages and providing excellent customer service. A passionate individual with a knowledge of coffee beans, brewing techniques, and a commitment to delivering a memorable coffee shop experience. Seeking an opportunity to contribute my skills and enthusiasm to a dynamic coffee shop environment.

Work History

Waitress- Japanese Sushi restaurant

Ichimei

01.2024 - Current

Customer service experience
Prepared and served beverages in a timely and efficient manner.
Maintained cleanliness in the dining area and adhered to hygiene standards.
Provided exceptional customer service, ensuring customer satisfaction and repeat business.
Handled cash transactions and maintained an accurate cash register.
Collaborated with team members to maintain a clean and organized work environment.
Demonstrated strong communication skills while interacting with customers to understand their preferences.

Volunteer

Olimedia Events

11.2023 - 11.2023

Provided administrative support to department leads to help organize events and fundraisers.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.

Education

Bachelor of Arts - Oil Painting

Southwest Jiaotong University

China

06.2020

Master of Planning -

UTAS

Skills

Languages: English-Upper intermediate
Provide friendly and efficient customer service, ensuring a positive customer experience
Maintain cleanliness and organization of the coffee station and work area
Collaborate with team members to ensure smooth daily operations
Ability to work in a fast-paced environment
Strong multitasking abilities
Cash handling and point-of-sale system experience

Espresso Machine Operation
Coffee Brewing Techniques
Latte Art
Time Management
Menu Knowledge
Food safety understanding

Visa

student 500

Coffee knowledge lovers

Interesting in the cultural aspects of coffee, including its historical significance, traditional ceremonies, and the role coffee plays in various societies worldwide.

Roasting own coffee beans at home to practise.

Appreciating the artistry involved in creating latte art.

Timeline