Zhou Fang
Biggera Waters
Summary
Organized and dependable candidate successful at managing complex priorities with a positive attitude. Willingness to take on added responsibilities to meet next goal.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Director
Gold Coast Best Laundry
01.2024 - Current
- Business set up.
- Managed day-to-day operation issues.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Resort Manager
Windsurfer Resort
08.2019 - 08.2023
- Hands-on in all aspects of management rights
- Resort management experience
- Experience in pool and building maintenance
- Experience in working closely with body corporate committees
- Experience with letting and caretaking agreements
- Demonstrated financial acumen
- Ability to work with and lead small team
- Excellence in customer service on all levels
Education
Master - Hospitality And Tourism Management
Griffith University
07.2009
Bachelor - Accounting
Victoria University
07.2008
Skills
- Employee Performance Evaluations
- Hospitality Management
- Customer Service Best Practices
- Effective Customer Service
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Certification
Full property management license
Skills
- Xero software
- Rei-Master operation
Timeline
Business Director
Gold Coast Best Laundry
01.2024 - Current
Resort Manager
Windsurfer Resort
08.2019 - 08.2023
Bachelor - Accounting
Victoria University
Master - Hospitality And Tourism Management
Griffith University
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