Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zhou Fang

Glen Waverley

Summary

Engineering students who are versatile, proactive, meticulous, and capable of handling multiple projects, possess strong communication and interpersonal skills, and are eager to contribute to the fast-paced airport environment. Proficient in both English and Chinese native languages, able to effectively interact with a variety of passengers. Have experience in teamwork and adapt to rotating shifts. Passionate about exploring new challenges in life and possessing other skills, including a strong sense of customer service. I am very motivated to join China Eastern Airlines and provide excellent ground services, reflecting the brand's professionalism and hospitality.

Overview

10
10
years of professional experience

Work History

Office Assistant

Quercus Building Group Pty Ltd
04.2024 - 10.2024
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Collaborate with the project manager on the construction site to conduct progress surveys, safety checks, and communicate with construction persons
  • Frequently discovering potential safety hazards on construction sites alone

Product Marketing Manager

Family Buisness
03.2023 - 06.2023
  • Enhanced brand positioning through comprehensive market research and competitor analysis.
  • Increased product awareness by developing and executing targeted marketing campaigns.
  • Effective communication with different clients
  • We gave the samples to about ten customers for testing and received positive feedback

Cafe Worker

Home Cafe
02.2022 - 01.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Internship Site Safety Officer

Jiangxi Yunfeng Construction Engineering
11.2019 - 02.2020
  • Facilitated open communication channels among workers and management regarding safety concerns, fostering a culture of shared responsibility for site security.
  • Participated in industry events and conferences to stay informed of best practices in site safety management, applying relevant learnings to improve internal processes.
  • Conducted regular site inspections to identify potential hazards and ensure timely resolution, maintaining a safe working environment.
  • Coordinated with other departments during project planning phases to ensure that all aspects of site safety were thoroughly considered and addressed.

· I am proficient in , reviewing drawings, overseeing site safety and progress.

· l successfully coordinated and supervised the excavator team to execute excavation tasks safely and on schedule.

Charter Member (Volunteer)

Lions Club of Sino Innovation Melbourne Inc
02.2015 - 10.2017
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Participate in organizing large-scale events about three times a year

Education

Master`s Degree Professional Engineering - Civil Engineering

Monash University
Clayton, VIC
07-2025

Bachelor`s Degree (Honours) Engineering (Civil An - Civil Engineering

Rmit
Melbourne, VIC
12-2022

Skills

  • Customer service
  • Positive attitude
  • Data entry
  • Strong problem solver
  • Complex Problem-solving

  • Fluent in English and Chinese
  • Teamwork
  • Relationship building
  • Time management

Languages

English
Native or Bilingual
Chinese
Native or Bilingual

Timeline

Office Assistant

Quercus Building Group Pty Ltd
04.2024 - 10.2024

Product Marketing Manager

Family Buisness
03.2023 - 06.2023

Cafe Worker

Home Cafe
02.2022 - 01.2023

Internship Site Safety Officer

Jiangxi Yunfeng Construction Engineering
11.2019 - 02.2020

Charter Member (Volunteer)

Lions Club of Sino Innovation Melbourne Inc
02.2015 - 10.2017

Master`s Degree Professional Engineering - Civil Engineering

Monash University

Bachelor`s Degree (Honours) Engineering (Civil An - Civil Engineering

Rmit
Zhou Fang