Zhuang Jie Ooi
Adelaide CBD,SA
Summary
I am a dedicated and result-oriented professional in marketing and operational management. I am a bachelor's degree holder in commerce from The University of Adelaide with 2 years of professional experience as a marketing specialist and operational manager in a start-up company. I am always passionate about expanding my knowledge and refining my current skillset. I see challenges as an opportunity to test my capabilities and improve my weaknesses as one of my favorite quotes says, “DIAMONDS WERE MADE UNDER PRESSURE”.
Overview
6
6
years of professional experience
Work History
Manager in Training
HC Club Pty Ltd
Adelaide CBD, South Australia
02.2024 - Current
- Delegating employee assignments, monitored progress and evaluated performance.
- Hire, Develop, and implement training plans for internships and ne employees.
- Adeptly leverage limited resources to generate maximum outcomes and revenues.
- Monitored financial performance against budget targets every month in order to identify variances from plan.
- Assisted department heads with budgeting, forecasting, and resource allocation.
- Reduce company expenses by 30% and maintain efficiency by relocating resources.
- Handled an event with 150 people under the manager's guidance.
- Organized an event competition of 32 participants with my team.
- Negotiating and preparing lease and rental contracts for clients, ensuring satisfaction and clarity.
- Worked closely with customers to understand needs and resolve diverse issues.
Marketing Specialist
HC Club Pty Ltd
Adelaide CBD, South Australia
12.2022 - Current
- Coordinated marketing campaigns, monitoring accuracy, execution, and follow-up.
- Created and provided marketing material to meet business needs.
- Developed marketing strategies for existing products, services and new product launches.
- Engaged with social media followers and promoted products and events through giveaways and promotional sales.
- Conducted research and analyzed trends to identify new marketing opportunities and audiences.
- Worked closely with senior management to implement strategic communications plans and marketing initiatives.
- Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.
- Presented competitive analysis and industry trends to drive decision-making.
- Collaborated with sales teams to develop lead generation strategies across multiple channels.
- Identified potential markets and market segments with desired customers and gaps for optimum product demand.
Restaurant Supervisor
Five Feet Street Eats
Adelaide CBD, South Australia
02.2018 - 07.2019
- Supervised daily opening and closing procedures including checking equipment operation and verifying cash drawer amounts.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and subordinates.
- Maximized team performance by training new employees in proper food handling and restaurant protocols.
- Assigned duties to restaurant floor staff according to workload and requirements.
- Provided guidance and training support to subordinate employees when needed.
- Maintaining order at small events (approximately 50 people), ensuring smooth operation.
Education
BBA - Bachelor of Commerce in Management and Marketing
The University of Adelaide
Adelaide, SA07-2022
GED -
The University of Adelaide College
Adelaide, SA07-2018
Skills
- Inventory Control
- Marketing
- Staff Supervision
- Financial Management
- Marketing promotions
- Process Improvements
- Resource Allocation
- Market Analysis
- Marketing campaign strategy
- Promotional planning
- Basic electrical skills
- Basic handyman skills
- Microsoft excel, word and PowerPoint
Languages
English
Full Professional
Malay
Limited
Chinese (Mandarin)
Native/ Bilingual
Japanese
Elementary
Affiliations
- I have been actively engaged in playing badminton for 15 years, maintaining a regular practice schedule of at least once a week.
- I love exploring the world through my camera lens. it makes me feel truly alive when I capture moments!
- I am currently learning to play chess at the intermediate level. It helps me to see things from many different perspectives and see the bigger picture.
References
References available upon request.
Timeline
Manager in Training
HC Club Pty Ltd
02.2024 - Current
Marketing Specialist
HC Club Pty Ltd
12.2022 - Current
Restaurant Supervisor
Five Feet Street Eats
02.2018 - 07.2019
BBA - Bachelor of Commerce in Management and Marketing
The University of Adelaide
GED -
The University of Adelaide College
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