Zhuoting (Eric) Hou
19 Romilly Ave, Templestowe Lower,VIC
Overview
1
1
year of professional experience
Work History
Alfred Health – Caulfield Hospital
06.2024 - 07.2024
- Completed placement within the Better at Home Program, supporting safe transition from hospital to community.
- Conducted falls risk assessments, balance and gait retraining, and functional strengthening for the geriatric population.
- Delivered patient and caregiver education to promote independence, safe mobility, and successful community reintegration.
Epworth Hospital (Richmond)
08.2024 - 09.2024
- Managed post-operative patients following THR, TKR, shoulder arthroplasty, discectomy, spinal fusion, ACL repair, and other orthopaedic procedures.
- Provided early mobilisation, gait training, and evidence-based exercise progression.
- Worked within an MDT to support safe and timely discharge.
Alfred Health – The Alfred Hospital
01.2025 - 02.2025
- Gained clinical experience within the Infectious Diseases Unit, providing physiotherapy management for patients with respiratory conditions and HIV-related complications.
- Delivered hydrotherapy-based rehabilitation programs, focusing on mobility, conditioning, and respiratory capacity.
- Implemented respiratory physiotherapy techniques and early mobilisation strategies to support pulmonary function and reduce complications.
Epworth Hospital (Hawthorn)
05.2025 - 06.2025
- Completed placement within a multi-trauma rehabilitation ward, managing both inpatient and outpatient caseloads.
- Provided physiotherapy management for patients recovering from motor vehicle and workplace accidents, as well as those with amputations and complex orthopaedic injuries.
- Worked with TAC to support patient claims and advocate for appropriate funding and services.
PhysioNXT
07.2025 - 08.2025
- Managed clients with neurological conditions, including stroke, multiple sclerosis, motor neuron disease, cerebral palsy, spina bifida, and Parkinson’s disease.
- Worked with NDIS participants, supporting report preparation, advocating for funding allocations, and liaising with coordinators to ensure continuity of care and access to appropriate services.
- Conducted neurological and functional assessments, developing evidence-based, individualised rehabilitation programs to optimise quality of life and independence.
Diamond Valley Special Development School – PASS Network
08.2025 - 09.2025
- Provided physiotherapy support for children with developmental and neurological conditions, including cerebral palsy, autism spectrum disorder, Down syndrome, ADHD, and intellectual disabilities.
- Assisted in designing and implementing individualised gross motor and mobility programs to support participation in school activities.
- Collaborated with teachers, OTs, and speech pathologists to deliver holistic, goal-oriented therapy within an educational setting.
- Applied communication and behavioural management strategies to engage children.
Medical Clinic Receptionist
AIM Health Doncaster
01.2021
- Provided professional front-of-house support including patient triage, appointment management, and billing.
- Maintained confidential health records and coordinated care with GPs, nurses, and allied health practitioners.
- Developed excellent communication, organisation, and multitasking skills in busy clinical settings.
Medical Clinic Receptionist
Box Hill Family Clinic
01.2021
- Provided professional front-of-house support including patient triage, appointment management, and billing.
- Maintained confidential health records and coordinated care with GPs, nurses, and allied health practitioners.
- Developed excellent communication, organisation, and multitasking skills in busy clinical settings.
Medical Clinic Receptionist
Jing Cheng Chinese Medicine
- Current
- Provided professional front-of-house support including patient triage, appointment management, and billing.
- Maintained confidential health records and coordinated care with GPs, nurses, and allied health practitioners.
- Developed excellent communication, organisation, and multitasking skills in busy clinical settings.
Education
Bachelor of Physiotherapy (Honours) -
Monash University
12-2025
Skills
Communication
I have developed strong communication skills essential to physiotherapy practice. My experience as a medical receptionist strengthened my ability to engage with diverse individuals, manage enquiries, and provide professional customer service. Across two years of clinical placements, I further refined my communication by adapting to different patient needs, clinical environments, and multidisciplinary teams.
Teamwork
Effective teamwork has been central to my clinical experience. I have worked collaboratively within multidisciplinary teams to deliver coordinated, patient-centred care. I value inclusive practice, communicate openly, and consistently contribute to shared team goals to enhance patient outcomes.
Time Management
Balancing university studies, part-time work, and extracurricular commitments has strengthened my ability to prioritise and organise effectively. During clinical placements, I managed full caseloads while adapting to dynamic and fast-paced healthcare settings, demonstrating flexibility, planning skills, and efficient workload management.
Employment
Box Hill Family Clinic (Medical Clinic Receptionist) | 2021 - 2022
AIM Health Doncaster (Medical Clinic Receptionist) | 2021 - 2022
City Chinese Medicine (Clinic Receptionist) | 2022 - 2023
Jing Cheng Chinese Medicine (Clinic Receptionist) | 2023 - current
Affiliations
Australian Physiotherapy Association (APA) Member
Languages
English
Chinese (Mandarin)
Timeline
Diamond Valley Special Development School – PASS Network
08.2025 - 09.2025
PhysioNXT
07.2025 - 08.2025
Epworth Hospital (Hawthorn)
05.2025 - 06.2025
Alfred Health – The Alfred Hospital
01.2025 - 02.2025
Epworth Hospital (Richmond)
08.2024 - 09.2024
Alfred Health – Caulfield Hospital
06.2024 - 07.2024
Medical Clinic Receptionist
AIM Health Doncaster
01.2021
Medical Clinic Receptionist
Box Hill Family Clinic
01.2021
Medical Clinic Receptionist
Jing Cheng Chinese Medicine
- Current
Bachelor of Physiotherapy (Honours) -
Monash University