Zhyvan-lee Houpapa-Hema
Logan Reserve,QLD
Summary
I am a talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with years of experience building community and developing social skills. I provide exceptional professional care and implement appropriate interventions. Utilize variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
14
14
years of professional experience
Work History
Lifestyle Coordinator
Opal Health Care
02.2024 - Current
- Promote wellness, independence, social connections and recreation activities based on the needs and interests of residents.
- Cultivated a positive atmosphere within the facility by creating an engaging calendar filled with varied recreational offerings that appealed to different interests.
- Developed strong relationships with community partners to provide additional resources and opportunities for resident involvement in local events.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Individual Support worker
Jeta Gardens
11.2020 - 01.2024
- Prepared and maintained records of clients progress, reporting changes in clients conditions, Dealt with behavioural issues whilst caring for clients with dementia
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Planning, developing and implementing programs and activities within a team environment
- Leadership experience as I was a 2IC for leisure and Lifestyle Coordinating and organising activities, events and outings, daily activities such as craft groups or games sessions or special events such as Christmas celebrations or Anzac Day commemorations.
- Collaborated with interdisciplinary healthcare team members to develop comprehensive care plans for residents.
- Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
Makeup artist & Lash technician
home business
01.2016 - Current
- Conducted consultations to understand client's desired outcome and assessed skin type and/or lashes
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross contamination.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
- Developed strong relationships with vendors in the industry, securing competitive pricing on high-quality products for the studio''s inventory.
- Scheduled onsite and offsite makeup appointments for clientele.
- Stayed updated on industry trends and new products, ensuring the salon offered cutting-edge services.
- Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
café barista
café emporium
03.2013 - 01.2015
- Fulfilled customer orders timely and efficiently while complying with pricing, packaging, and weighing procedures
- Produced food and drink products that adhered to company quality and quantity standards.
CREW MEMBER, CASHIER
MC DONALDS
01.2010 - 03.2012
Education
North Rockhampton High School
Rockhampton, QLD12.2010
Skills
- Self-motivated professional
- Organization & time management
- Patient, flexible and understanding
- Supportive and caring nature
- An interest in helping others, regardless of their condition/behaviours
- Experience with mobility equipment (Hoist etc)
- Data entry, Care plans and behavioural notes documented
- Experienced working with clients that have complex behaviour
- Reliable and trustworthy
- A very bubbly and friendly person
- Great problem-solving skills and the ability to adapt and act accordingly to situations
Additional Information
Thank you for your time and consideration, I do hope I am a suitable applicant for the job role and look forward to meeting with you to discuss my application further.
Kind Regards,
Zhyvan Hema
References
- Adriana McIntosh, 0431545184
- Ava Lee, 0478108415
Timeline
Lifestyle Coordinator
Opal Health Care
02.2024 - Current
Individual Support worker
Jeta Gardens
11.2020 - 01.2024
Makeup artist & Lash technician
home business
01.2016 - Current
café barista
café emporium
03.2013 - 01.2015
CREW MEMBER, CASHIER
MC DONALDS
01.2010 - 03.2012
North Rockhampton High School
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