ZI-YAN CHENG
Melbourne,VIC
Summary
Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
5
5
years of professional experience
Work History
Fruit Picker
Wandin Valley Farms
11.2023 - 01.2024
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Increased efficiency in fruit picking through mastery of various techniques, including ladder use and proper hand placement.
- Exceeded daily quotas consistently by maintaining a fast pace while prioritizing safety and accuracy.
- Reduced crop damage with gentle handling of delicate fruits, ensuring optimal market value.
- Maintained a safe working environment by adhering to all occupational health and safety regulations while picking fruits.
Project Management Specialist
Tracmo
12.2021 - 05.2023
- Streamlined project management processes by implementing Agile methodologies, resulting in increased efficiency and team collaboration.
- Developed comprehensive project plans for successful execution and timely delivery of projects within budget constraints.
- Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
- Managed cross-functional teams to ensure effective communication and collaboration throughout the project lifecycle.
- Monitored project progress, ensuring milestones were met while maintaining high standards of quality control.
Crew Member Trainer
Mc'Donsld's Taiwan
09.2018 - 10.2021
- Enhanced team efficiency by conducting thorough crew member training sessions.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Streamlined the onboarding process for new hires, ensuring a smooth transition into their roles.
- Developed customized training materials to accommodate diverse learning styles and needs.
- Implemented updated safety protocols, resulting in a safer workplace for all employees.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Education
Master of Arts - Linguistics
National Yang Ming Chaio Tung University
Shinchu, Taiwan10.2022
Skills
- Safety Awareness
- Hand-Eye Coordination
- Time management
- Brand Awareness
- Health and Safety Regulations
- Organizational Skills
- Quality Assurance
- Attention to Detail
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Javanese
Professional Working
Timeline
Fruit Picker
Wandin Valley Farms
11.2023 - 01.2024
Project Management Specialist
Tracmo
12.2021 - 05.2023
Crew Member Trainer
Mc'Donsld's Taiwan
09.2018 - 10.2021
Master of Arts - Linguistics
National Yang Ming Chaio Tung University
Similar Profiles
Kimberley MartinelloKimberley Martinello
Seasonal Tastings Associate at Wandin Valley FarmsSeasonal Tastings Associate at Wandin Valley Farms
ZI-YAN CHENGZI-YAN CHENG
Fruit Picker at Wandin Valley FarmsFruit Picker at Wandin Valley Farms
Kiwoo LeeKiwoo Lee
Cherry Picker at WANDIN VELLEY FARMSCherry Picker at WANDIN VELLEY FARMS