Summary
Overview
Work History
Education
Skills
References
Timeline
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Zia Sacay

Liverpool,NSW

Summary

Recent Social Work graduate with a strong foundation in evidence-based practice and a commitment to supporting individuals and communities. Skilled in organisation, communication, and collaborative teamwork, with a focus on fostering positive client relationships. Eager to apply academic knowledge and develop practical expertise in delivering meaningful outcomes.

Overview

3
3
years of professional experience

Work History

Manager

Purple Parrot Açaí - Liverpool
Liverpool, NSW
07.2025 - Current
  • Trained new staff on food preparation and customer service techniques.
  • Develop and maintain efficient staff rosters that meet operational demands, while adhering to labor budgets.
  • Managed inventory levels and conducted regular stock assessments for efficiency.
  • Handled customer complaints and resolved issues promptly.
  • Enforced cleanliness standards throughout the restaurant environment.

Child Protection Caseworker (Placement/Shadowing)

Youth Justice NSW
Parramatta, NSW
08.2024 - 08.2024
  • Completed 35 hours of shadowing work.
  • Assisted caseworkers with client intake, needs assessments, and case documentation.
  • Observed and supported home visits, client interviews, and family meetings.
  • Collaborated with interagency partners to support coordinated service delivery.
  • Gained exposure to risk assessments, mandatory reporting processes, and child protection legislation.

Youth Engagement Worker (Placement)

The Street University
Liverpool, NSW
06.2024 - 10.2024
  • Completed 600 hours of placement.
  • Assisted in day-to-day operations, supporting staff, and contributing to a smooth workflow.
  • Participated in project tasks and activities, demonstrating initiative and reliability.
  • Gained practical experience in social work, applying theoretical knowledge in a real-world setting.
  • Collaborated effectively with team members, enhancing communication and teamwork skills.
  • Observed and adhered to workplace policies, procedures, and professional standards.

Applied Behaviour Analysis Therapist

ABA Sydney
Casula
02.2024 - 06.2024
  • Delivered evidence-based ABA therapy to clients, implementing individualised treatment plans.
  • Collected and analysed behavioural data to monitor progress and inform treatment adjustments.
  • Collaborated with families, caregivers, and multidisciplinary teams to support client development.
  • Applied behaviour management strategies to promote skill acquisition and positive behaviours.
  • Maintained detailed records and reports, ensuring compliance with ethical and organisational standards.

Accessibility & Inclusion Officer (Placement)

The Multicultural Network
Bankstown
02.2023 - 05.2023
  • Completed 400 hours of placement.
  • Assisted in the development and implementation of initiatives for the Zero Barriers Project, aimed at improving accessibility and inclusion for people with disability.
  • Created and edited content for digital channels, including social media, newsletters, and websites, to raise awareness and engage the community.
  • Conducted research on accessibility needs and best practice to inform project strategies and recommendations.
  • Collaborated with team members to coordinate events, workshops, and community engagement activities promoting inclusivity.
  • Monitored project outcomes and engagement metrics, preparing reports to evaluate impact and provide recommendations.

Scrutiny Officer

New South Wales Electoral Commission (NSWEC)
Eveleigh
03.2023 - 03.2023
  • Conducted thorough examination of the NSW State Election 2023 ballot papers to ensure accuracy and compliance with electoral procedures.
  • Assisted in the counting and verification of votes, maintaining transparency and integrity throughout the process.
  • Identified and resolved discrepancies, escalating issues in accordance with electoral guidelines.
  • Maintained meticulous records of findings and outcomes to support official reporting requirements.
  • Ensured adherence to confidentiality and security protocols during all stages of the scrutiny process.

Polling Assistant

Australian Electoral Commission (AEC)
Liverpool, NSW
05.2022 - 05.2022
  • Assisted with the setup and organisation of the Federal Elections 2022 polling stations to ensure smooth election operations.
  • Checked and verified voter enrolments, providing guidance to voters as required.
  • Ensured compliance with electoral procedures and maintained confidentiality throughout the process.
  • Supported the accurate recording and handling of ballot papers, contributing to fair and efficient voting.
  • Delivered excellent voter service, addressing enquiries and providing clear instructions.

Education

Bachelor of Social Work - Social Work

Western Sydney University
Liverpool, NSW
10-2024

High School Diploma -

Good Samaritan Catholic College
Hinchinbrook, NSW
10-2020

Skills

  • Excellent written and verbal skills
  • Initiative and willingness to learn new systems and programs
  • Adaptable and flexible
  • Staff training and development
  • Proficient in all Microsoft Office programs
  • Inventory control
  • Customer service excellence
  • Operational effectiveness
  • Compliance management
  • Team collaboration

References

References available upon request.

Timeline

Manager

Purple Parrot Açaí - Liverpool
07.2025 - Current

Child Protection Caseworker (Placement/Shadowing)

Youth Justice NSW
08.2024 - 08.2024

Youth Engagement Worker (Placement)

The Street University
06.2024 - 10.2024

Applied Behaviour Analysis Therapist

ABA Sydney
02.2024 - 06.2024

Scrutiny Officer

New South Wales Electoral Commission (NSWEC)
03.2023 - 03.2023

Accessibility & Inclusion Officer (Placement)

The Multicultural Network
02.2023 - 05.2023

Polling Assistant

Australian Electoral Commission (AEC)
05.2022 - 05.2022

Bachelor of Social Work - Social Work

Western Sydney University

High School Diploma -

Good Samaritan Catholic College

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Zia Sacay