Zia Shoaib
Melbourne,VIC
Summary
High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
4
4
years of professional experience
Work History
Environmental Services Officer
Royal children hospital
Melbourne, VIC
06.2022 - Current
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Supervised subordinate staff in carrying out daily duties and activities.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Enforced compliance with regulatory standards and company policies.
- Oversaw the development and implementation of operational procedures.
- Conducted performance evaluations and provided constructive feedback.
- Monitored and reported on operational performance metrics.
- Developed and maintained relationships with key clients and stakeholders.
- Directed strategic planning and implementation of organizational goals.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Cleaning Crew Member
Qantas
Melbourne, VIC
05.2022 - 07.2022
- Followed established health codes while performing duties.
- Followed company uniform, performance and security policies with every job.
- Swept and mopped floors in galleys and lavatories ensuring no liquids or debris remained on floor surface.
- Inspected aircraft interiors to ensure compliance with established cleanliness standards.
- Disposed of trash from cabin compartments into designated receptacles.
Rewarding Team Member
Urban Cleaning Crew
Darebin, VIC
12.2020 - 07.2021
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Participated in regular training sessions to improve product knowledge and service skills.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Prepared reports summarizing findings from inspections and investigations for review by senior management teams.
- Transported trash and other waste material to designated disposal areas.
- Reported any repairs or damages observed during routine rounds of inspection.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Cleaned spills promptly with appropriate products in accordance with established procedures.
- Followed safety guidelines to ensure a safe work environment for staff members and visitors.
- Organized closets, drawers and shelves in order to maintain neatness throughout the facility.
- Followed infection control policies when handling soiled linen or contaminated surfaces.
- Removed hazardous materials from public areas in accordance with safety protocols.
- Ensured that all cleaning supplies were stored properly when not in use.
- Checked rooms after being serviced to make sure they meet quality standards.
- Restocked room amenities such as soaps, shampoos, towels, as needed.
- Monitored inventory of cleaning supplies and ordered additional items when necessary.
- Provided routine maintenance to equipment, such as changing vacuum bags, filters and brushes.
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Emptied trash cans, sorted recycling and properly disposed of waste.
- Reported damaged property, maintenance concerns and fire and safety hazards.
- Followed procedures for using and disposing of disinfectant chemical cleaners.
- Cleaned, sanitized, and organized facility to avoid spread of germs.
- Placed wet floor signs to protect staff and patients from fall or injury.
- Operated and maintained cleaning equipment, performing repairs as necessary.
Education
Cert 3 - Individual Support (Ageing And Disability)
New Future Training School
Braybrook, VIC07-2024
Skills
- Community Relations
- Reporting and documentation
- Work Coordination
- Complex Problem-Solving
- Quality Assurance
- Chemical Handling
- Health and safety compliance
- Customer Service
- Professional Appearance
- Exceptional time management
- Health and Safety Regulations
- Safety Compliance
- Machinery Operation
References
References available upon request.
Timeline
Environmental Services Officer
Royal children hospital
06.2022 - Current
Cleaning Crew Member
Qantas
05.2022 - 07.2022
Rewarding Team Member
Urban Cleaning Crew
12.2020 - 07.2021
Cert 3 - Individual Support (Ageing And Disability)
New Future Training School
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