Zia Stevens
Brisbane,QLD
Summary
Highly organized, hardworking and self-motivated worker with project management and design skills offering a strong work ethic. Quality-minded, engaged and versatile with a strong sense of community. Seeking to support in providing cheerful customer service and helping bring out the best of your business. I am customer-focused and committed to delivering positive and memorable experiences. I have worked in a lot of busy, crowded environments and have become equipped to meet these standards and manage situations effectively. Adept at working unsupervised and adapting to new situations to best facilitate business growth. Although I have not had prior retail experience I am excited and committed to work in this sales field and apply my background and skills in customer service to meet their needs. I have always been interested in fashion and design and I am very excited to tap into this creativity!
Overview
6
6
years of professional experience
Work History
Food Runner/Waitress Trainee
GRECA
Brisbane , QLD
02.2024 - Current
- Responded promptly to customer inquiries and requests for additional items or services.
- Assisted servers in setting up tables for guests.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Greeted and welcomed customers as they arrived at the restaurant.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Provided assistance with clearing plates from tables after meals were completed.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Effectively multitasked within fast-paced environment.
Smoothie, Smothie Bowl and Juice Bar Staff
Madre Mia
Paddington, Brisbane , QLD
05.2022 - Current
- provided customer service at the till greeting customers and taking orders
- Chopped fruit, prepped food and re-stocked items for easy access and minimal customer wait times.
- cleaned blenders/washed up items
- Made smoothies/juices/smoothie bowls
- Wiped down tables and removed rubbish to provide a clean, welcoming eating environment.
- Tailored orders to address customer allergies, preferences and gluten concerns.
- Followed established protocols and made smoothies according to the businesses recipes.
Web Designer
Yugen Love
Brisbane, QLD
01.2020 - 09.2023
- Developed company logos and unique, memorable websites, which bolstered brand and corporate identities.
- Updated and managed existing website properties for Yugen Love
- Promoted company's mission and vision through creation of web images and visuals focused on key products and services.
- Generated concepts and initial design explorations for new features and other product aspects.
- Successfully integrated websites to work with social media.
Community Work Volunteer
Edmund rice
Brisbane, QLD
08.2021 - 09.2021
- Volunteered at a Head to Heart program
- This was a social justice leadership camp where we became the 'big-buddies' for 'at-risk' children aged 8-10.
- This is offered to positively impact the lives of those that are not as fortunate and support those in the local community.
- Here I worked with my fellow peers to create a loving and supportive environment where the children could simply have fun and take the time to enjoy themselves.
- I faced many confronting and challenging situations that required problem-solving and patience to overcome them
Disability Support Worker
Active 8
Brisbane , QLD
01.2021 - 09.2021
- Volunteered at Play Makers program which supports disadvantaged and disabled individuals.
- This program assists them to work towards developing and achieving a wide range of physical and mental skills.
- I worked closely with the students, helping them to express their feelings in the right way, deal with and recognize emotion and how to handle new ideas and situations.
File Clerk
Bellrock Broking
Brisbane, QLD
02.2018 - 10.2018
- Scanned and filed forms, reports, correspondence and receipts.
- Destroyed files and materials upon request to prevent data breaches.
- Handled all delegated tasks, including file organization and print work.
Education
AhernStuartholme School
Brisbane, QLDSkills
- People skills
- Friendly, positive attitude
- Working collaboratively
- Customer service
- Relationship building
- Organization
- Safe Equipment Operations
- Employee Mentoring
- Customer Relations Skills
Achievements
- Selected as a Green ribbon student for 2021 - Students who promote the Sacred Heart Goal of Building Community as a Christian Value.
- Received the Cor Unum award - Students who have demonstrated leadership and excellence through commitment to, and respect for, the religious values of Stuartholme: generosity of service; strength of character; strong self-respect and being an inspiration to others by example.
- Received the Principal's award - For turning up and making it count
- Received a bronze academic award for semester one
- Received a gold The Sister Mollie Ahern Service Award - Students who have lived out a spirituality of service at Stuartholme
- Elected House Sports Captain for 2023
- Received gold academic excellence award in year 12
Affiliations
- AFL
- Running
- Cooking
Timeline
Food Runner/Waitress Trainee
GRECA
02.2024 - Current
Smoothie, Smothie Bowl and Juice Bar Staff
Madre Mia
05.2022 - Current
Community Work Volunteer
Edmund rice
08.2021 - 09.2021
Disability Support Worker
Active 8
01.2021 - 09.2021
Web Designer
Yugen Love
01.2020 - 09.2023
File Clerk
Bellrock Broking
02.2018 - 10.2018
AhernStuartholme School
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