Zia Aftab

Key responsibilities are:

Supervision of all mission critical projects (Especially Installation of Commercial and Residential) in coordination with local teams / other vendors & enterprise customers.
 Lead strategic planning to achieve business goals by identifying development initiatives and setting timetables for evaluation, development and deployments in coordination with relevant stakeholders.
 Accountable to lead team for administration & support of infrastructure systems, ADC Services, application & reporting systems within a secure sales and compliance environment, and driving best practices.
 Close coordination in a consultative fashion with other departmental heads as an adviser of sales and services that may improve their efficiency and effectiveness.
 Supervision of deployment / application upgrade process & monitoring and fine tuning of all systems to achieve optimum performance level.
 Establish company’s technical vision and lead all aspects of company’s technological developments.
 Allocation of resources across various on-going & upcoming projects.

Key responsibilities:

Approach existing Telstra customer as well as customers of other telco providers in order to understand their needs

Provide guidance and offer better and most recent products which can help them with their needs at reduced cost

As Team Leader, I was actively involved in making strategies to drive sales and marketing. I used to conduct regular side meetings as well as provide coaching to new comers as well as under achievers with advice to help them achieve their sales targets and KPI.

I was also responsible to review Complete credit checks of new customers,

I was also responsible to make sure my team is conducting Analysis data for existing Telstra customers to ensure customers are enjoying best possible services.

If required, I was involved in Evaluating customer's credit history.