Zia Sacay
Liverpool,NSW
Summary
Motivated student working toward social work degree. Committed to developing career path and expanding work experience. Hardworking and passionate with strong organisational and interpersonal skills eager to secure entry-level Youth Engagement Worker position.
Overview
4
4
years of professional experience
Work History
Team Member
Purple Parrot
07.2024 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Youth Engagement Worker Intern
Ted Noffs Foundation
06.2024 - Current
- Established trusting relationships with young people through empathetic listening.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
- Organised and facilitated recreational activities to engage youth in positive, team-building experiences.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
Tutor
Alchemy Tutorial
03.2024 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Crew Team Member
In Sport
09.2023 - 02.2024
- Maintained a clean and organised store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimising wait times for customers at checkout.
Polling Assistant
Australian Electoral Commission
10.2023 - 10.2023
- Participated in continuous professional development opportunities, staying up-to-date on election laws and best practices for effective poll work.
- Maintained an organised, clean, and accessible polling environment to facilitate a smooth voting experience for all participants.
- Enhanced voter experience by efficiently managing polling station operations and addressing their concerns.
- Implemented crowd control measures during high-traffic periods, ensuring a safe and orderly environment for all voters present at the polling station.
Metering Deployment Administrator
BlueCurrent
06.2023 - 07.2023
- Efficiently planned, scheduled and dispatched work to the
electrical field metering technicians according to their availability and skillset/accreditation, ensuring work is performed according to customers' SLAs, regulatory requirements and internal KPIs. - Efficiently and effectively resolved jobs in jeopardy of not being fulfilled on the scheduled day, liaising with field technicians, onsite representatives and other parties as required to coordinate a satisfactory time to complete the installation or repair of smart meters.
- Managed queries from customers regarding scheduled dates and appointments and ensured access or coordination is carried out for successful field visits to take place.
- Promptly managed escalations or high priority work orders.
- Oversee daily checking and tracking of every technician within their assigned group to ensure productivity is maintained and the technicians are on site and working.
Marketing and Communications Intern
The Multicultural Network
02.2023 - 05.2023
- Streamlined internal communications for improved efficiency, implementing a centralized system for sharing information among team members.
- Enhanced Zero Barriers brand visibility by developing and executing strategic marketing campaigns.
- Assisted in crafting press releases to garner media coverage for company announcements or product launches, increasing public relations exposure.
- Engaged with businesses and services across NSW to educate and promote the Zero Barriers project.
Scrutiny Officer
New South Wales Electoral Commission
03.2023 - 03.2023
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organisation.
- Enhanced communication between team members by organising regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Stock Taker
RGIS
03.2022 - 03.2023
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
- Employed excellent time-management skills to balance multiple responsibilities related to inventory control effectively.
Student Assistant
Western Sydney University
12.2022 - 12.2022
- Participatedon1-on 1 meetings with various employers/organisations to inquire about useful tips and information regarding student employability.
- Provided ideas about progressing the chances on student employability.
- Assisted in creating and posting social media content/announcements from companies looking to hire new staff on university careers hub website.
- Presented and reported progress and findings to Head Supervisor.
- Attended appropriate training sessions and information briefings.
Polling Assistant
Australian Electoral Commission
05.2022 - 05.2022
- Maintained an organised, clean, and accessible polling environment to facilitate a smooth voting experience for all participants.
- Enhanced voter experience by efficiently managing polling station operations and addressing their concerns.
- Implemented crowd control measures during high-traffic periods, ensuring a safe and orderly environment for all voters present at the polling station.
- Demonstrated exceptional attention to detail when verifying voter eligibility, preventing unauthorized individuals from participating in elections.
Applied Behavioral Analysis Therapist
ABA Therapy Sydney
12.2020 - 05.2021
- Assisted clients in achieving goals by utilising reinforcement systems, shaping techniques, and prompting strategies tailored to individual learning styles.
- Collaborated with interdisciplinary teams to ensure comprehensive care and support for clients and their families.
- Designed visual supports and schedules for clients, aiding in increased independence and daily functioning.
- Established trusting relationships with clients and their families, fostering a supportive environment conducive to growth and learning.
Education
High School Diploma -
Good Samaritan Catholic College
Hinchinbrook, NSW10.2020
Bachelor of Social Work -
Western Sydney University
Sydney, NSW06.2024
Skills
- Excellent written and verbal skills
- Adeptness to work without supervision
- Initiative and willingness to learn new systems and programs
- Adaptable and flexible
- Customer service
- POS System Operation
- Stock management
- Inventory counting
- Team player
- Proficient in all Microsoft Office programs
- Video editing skills
- Social media skills
- Time management skills
- Complex Problem-Solving
- Partnership Development
- Proposal Development
- Project Management
- Relationship Building
- Staff training and supervision
- Advertising campaigns
- Website Management
References
Bree Evans
Case Manager, Ted Noffs Foundation
Mobile: 0422 010 944
Email: evansb@noffs.org.au
Stephanie Armour
Manager, ABA Therapy Sydney
Mobile: 0405 696 627
Email: stephanie.a.diamond@gmail.com
Isha Sharma
Kitchen Staff, RSL Life Care
Mobile: 0421 202 477
Email: isha.sharma2168@gmail.com
Timeline
Team Member
Purple Parrot
07.2024 - Current
Youth Engagement Worker Intern
Ted Noffs Foundation
06.2024 - Current
Tutor
Alchemy Tutorial
03.2024 - Current
Polling Assistant
Australian Electoral Commission
10.2023 - 10.2023
Crew Team Member
In Sport
09.2023 - 02.2024
Metering Deployment Administrator
BlueCurrent
06.2023 - 07.2023
Scrutiny Officer
New South Wales Electoral Commission
03.2023 - 03.2023
Marketing and Communications Intern
The Multicultural Network
02.2023 - 05.2023
Student Assistant
Western Sydney University
12.2022 - 12.2022
Polling Assistant
Australian Electoral Commission
05.2022 - 05.2022
Stock Taker
RGIS
03.2022 - 03.2023
Applied Behavioral Analysis Therapist
ABA Therapy Sydney
12.2020 - 05.2021
High School Diploma -
Good Samaritan Catholic College
Bachelor of Social Work -
Western Sydney University
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