Ziba Hamidi
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
1
1
year of professional experience
Work History
Cashier Assistant
NOBBY CAFE
04.2022 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
Senior Beauty Therapist
Sematare.academy
04.2021 - 03.2022
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Increased salon revenue through upselling additional services and retail products to clients.
- Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and exceptional customer service.
- Offered tailored aftercare advice, promoting long-lasting results for clients'' skin health and wellbeing.
- Optimized appointment scheduling system by implementing online booking options for enhanced convenience to clients.
- Provided expert guidance on at-home skincare routines using specific products that catered to each client''s unique needs.
Education
High School Diploma -
Year 12
IRAN 07.2017
Skills
- Problem Solving Abilities
- Customer Service Excellence
- Electrolysis Treatments
- Manicure and Pedicure Expertise
- Laser Hair Removal
- Eyelash Extension Application
- Strong Communication Skills
- Cosmetics and Facial Care Services
- Retail Experience
Affiliations
- Beauty, Music, Fashion, Soccer, Movies
Languages
Turkish
Full Professional
Persian
Native or Bilingual
English
Professional Working
Dutch
Professional Working
Timeline
Cashier Assistant
NOBBY CAFE
04.2022 - 07.2022
Senior Beauty Therapist
Sematare.academy
04.2021 - 03.2022
High School Diploma -
Year 12
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