Proven leader with a track record of driving growth and operational efficiency at Great White Plumbing PTY LTD. Excelled in complex problem-solving and financial management, enhancing revenue and client satisfaction. Skilled in negotiations and fostering cross-functional teamwork, achieving significant cost reductions and promoting a culture of accountability.
Overview
10
10
years of professional experience
Work History
Manager Director
Great White Plumbing PTY LTD
Hobart, TAS
05.2021 - 05.2024
Championed change management efforts, successfully guiding the organization through periods of transition and growth.
Increased revenue through strategic business development initiatives and strong client relationships.
Managed company budgets, ensuring financial stability and long-term profitability.
Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
Established key performance metrics to track progress towards goals, enabling data-driven decision-making across the organization.
Improved team productivity by implementing streamlined processes and effective communication strategies.
Onboarded new employees with training and new hire documentation.
Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
Implemented targeted marketing campaigns to increase brand awareness and customer acquisition rates.
Promoted a culture of accountability within the team, driving individual ownership for delivering results on time and within budget constraints.
Optimized resource allocation to maximize operational efficiency without compromising quality or service levels.
Influenced positive employee morale by developing a supportive work environment where open communication was encouraged.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Team Leader - Project Management
Life Without Barriers
Hobart, TAS
11.2019 - 05.2021
Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
Coordinated with stakeholders to identify project requirements, aligning goals and expectations for successful results.
Maintained detailed documentation of all projects managed, establishing a valuable knowledge base for future reference.
Streamlined project management processes for increased team efficiency and improved project outcomes.
Managed budgets and allocated resources effectively, reducing costs while maintaining high-quality deliverables.
Implemented risk management strategies to mitigate potential issues and maintain project timelines.
Optimized resource allocation across multiple projects simultaneously without compromising quality or timeline adherence.
Negotiated contracts with vendors, securing the best possible terms for the organization''s benefit.
Prepared and submitted project invoices for review and approval.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Financial Advisor
University Of Mazandaran
Iran
03.2017 - 11.2019
Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
Delivered strategic investment advice for individual and corporate clients.
Budget Officer
Hotel Mizban International
Turkey
02.2016 - 03.2017
Reviewed operating budgets periodically to analyze trends affecting budget needs.
Performed month-end account analysis, headcount and salary reports and related journal entries.
Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
Prepared project budgets, forecasting and inventory and material pricing points.
Analyzed revenues, expenditures, and cash management.
Developed and maintained monthly overtime report to address inefficiencies agency-wide.
Designed and implemented effective budgeting policies and procedures.
Prepared comparative analysis of operating programs by analyzing costs in relation to services performed.
Reduced budget discrepancies by conducting regular audits and reconciliations of financial data.
Project Management Assistant
University Of Washington, Seattle
Seattle,USA
01.2014 - 02.2016
Assisted with contract negotiations, ensuring mutually beneficial terms for both parties involved in projects.
Tracked project time and updated spreadsheets.
Recorded time allocated to projects and updated master tracking documents.
Updated charts and reports to deliver accuracy and completeness.
Supported quality assurance measures by diligently reviewing project deliverables and ensuring adherence to established standards.
Provided administrative support by organizing travel arrangements, managing calendars, and preparing meeting materials as needed.
Tracked project documents during every phase of development.
Education
Advanced Diploma - Project Management
Charles Institute of Technology
02.2024
Ready Management Certificate IV - Business Management
Women & Leadership Australia
10.2022
Bachelor of Science - Psychology
University of Tasmania
Hobart, TAS
08.2022
Associate of Science - Dementia Care
University of Tasmania
Hobart, TAS
08.2022
Associate of Science - Pre Medicine
University of Washington
Seattle, WA
03.2016
Bachelor of Science - Agricultural And Food Products Processing
Sari Agricultural Sciences And Natural Resources U
Iran
06.2014
Skills
Operations Management
Complex Problem-Solving
Budget Control
Financial Management
Expense Tracking
Customer Relationship Management
Negotiation and Conflict Resolution
Business Analysis and Reporting
Human Resources Management
Policy Implementation
Key Performance Indicators
Cross-Functional Teamwork
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Arabic
Limited Working
Timeline
Manager Director
Great White Plumbing PTY LTD
05.2021 - 05.2024
Team Leader - Project Management
Life Without Barriers
11.2019 - 05.2021
Financial Advisor
University Of Mazandaran
03.2017 - 11.2019
Budget Officer
Hotel Mizban International
02.2016 - 03.2017
Project Management Assistant
University Of Washington, Seattle
01.2014 - 02.2016
Advanced Diploma - Project Management
Charles Institute of Technology
Ready Management Certificate IV - Business Management
Women & Leadership Australia
Bachelor of Science - Psychology
University of Tasmania
Associate of Science - Dementia Care
University of Tasmania
Associate of Science - Pre Medicine
University of Washington
Bachelor of Science - Agricultural And Food Products Processing
Sari Agricultural Sciences And Natural Resources U