Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zichen Ma

Wolli Creek,NSW

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Entrepreneur

Work By My Self
01.2024 - Current
  • Find more customers through online sales.
  • Seek better sources of goods by conducting comprehensive comparisons of quality, price, and other factors in various cities across China.
  • Target market positioning, setting high-end and youthful slogans to attract our desired customers.

Intern

Beijing Junna Technology Co., Ltd.
09.2023 - 11.2023
  • Responsible for community operations of a 5-day training camp project, including user acquisition, daily operations, and user conversion monetization.
  • Analyzed user groups using mind maps, and wrote community operation SOPs.
  • Wrote community FAQs, opening ceremony scripts, group rules, and prepared course materials.

Coffee Barista

Coffee Bakery
10.2022 - 03.2023
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.

Volunteer

Buddhist Event
03.2022 - 04.2022
  • Strengthened the Buddhism''s outreach program by planning and executing impactful events for local communities.
  • Coordinated with other volunteers to create a welcoming environment at services and special events.
  • Volunteered at outreach events, providing polite, friendly representation.

Education

Bachelor of Science - Financial Mathematics And Statistics

The University of Sydney
Sydney, NSW
06.2024

Skills

  • Social Media Management
  • Customer Relations
  • Brand building
  • Innovative Mindset

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Entrepreneur

Work By My Self
01.2024 - Current

Intern

Beijing Junna Technology Co., Ltd.
09.2023 - 11.2023

Coffee Barista

Coffee Bakery
10.2022 - 03.2023

Volunteer

Buddhist Event
03.2022 - 04.2022

Bachelor of Science - Financial Mathematics And Statistics

The University of Sydney
Zichen Ma