Zidaeyah Schaefer
Customer Service Cashier
Coleambally,NSW
Summary
Friendly staff member with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
1
1
year of professional experience
Work History
Counter Person
BP Service Station
Coleambally, NSW
02.2022 - 06.2022
- Processed checks, cash and credit purchases or refunds.
- Managed multiple tasks in high-volume environment.
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Processed customer orders and accurately entered into order system.
- Delivered items to guest tables and addressed and requests.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Completed milkshakes and ice cream desserts for customers.
- Cooked batches of food according to standard recipes.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
Counter Person
BP Service Station
Darlington Point, NSW
04.2021 - 08.2021
- Processed checks, cash and credit purchases or refunds.
- Managed multiple tasks in high-volume environment.
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Processed customer orders and accurately entered into order system.
- Delivered items to guest tables and addressed and requests.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Waitress
Darlington Point Chinese Restaurant
Darlington Point, NSW
11.2019 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Coleambally Central School
12.2021
Skills
- Time Management
- Systems Analysis
- Billing and Payment Processing
- High-Volume Environments
- Serving and Bussing
- Covid Symptom Screening
- Customer Relations
- Food Packaging and Labeling
- Workstation Setup and Breakdown
- Food and Beverage Service
- Kitchen Safety Standards
- Coffee and Tea Service
- Daily Food Preparation
Timeline
Counter Person
BP Service Station
02.2022 - 06.2022
Counter Person
BP Service Station
04.2021 - 08.2021
Waitress
Darlington Point Chinese Restaurant
11.2019 - 03.2020
High School Diploma -
Coleambally Central School
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