Ziggy Kraus

· Document vitals, behaviours, and medications in client medical records.

· Monitor patients to assess report physical and behavioural changes to supervisors.

· Report abnormal findings or changes in physical, mental, and emotional conditions.

· Observed patient care outcomes to facilitate ongoing quality care.

· Monitor patient health status to detect changes and unusual patterns and report to medical staff.

· Supervised daily activities and assist staff.

· Monitor and assist patients through individual service plans.

· Assist patients with ADLs to maintain self-esteem and general wellness.

· Turn and position bedbound patients to prevent bedsores and maintain comfort levels.

· Maintain and operate espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

· Create a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

· Assist servers with delivering food, filling beverages, and retrieving items for guests.

· Help guests at tables when in need of assistance.

· Train new staff in front-of-house procedures, customer relations, and cleaning.

· Reset tables between guests by restocking low items and wiping down surfaces.

· Accurately operate cash register to process customer payments.

· Check on dining areas frequently to clean up spills, wipe down tables and restock stations.

· Keep pastry and dessert cases stocked with fresh selections and arranged to entice orders.

· Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

· Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

· Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

· Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

· Trained new team members with positive reinforcement and respectful, encouraging coaching.

· Cleaned counters, machines, utensils, and seating areas daily.

· Maintained regular and consistent attendance and punctuality.

· Sanitized equipment and wiped down counters and tables to prevent spread of germs.

· Used POS system to accurately enter orders and process payments.

Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.