Ziggy Mitchell
Rockhampton,QLD
Summary
Experienced professional with a strong background in customer service, sales, and management, equipped with a Cert II in Business-to-Business Sales and a Cert III in Disability Support. Recognized for exceptional interpersonal skills and the ability to build and maintain strong relationships with customers and clients. Skilled in concreting operations, demonstrating a meticulous attention to detail and commitment to delivering high-quality results. Proficient in identifying and capitalizing on sales opportunities, resulting in significant revenue growth. Proven leadership abilities in managing teams and coordinating daily operations. Committed to providing effective support and assistance to individuals with disabilities, fostering their independence and improving their quality of life. With a passion for excellence in all endeavours, I am poised to make a positive impact and drive success in any role.
Overview
15
15
years of professional experience
Work History
Concrete Labourer
Mitchell's Concreting
04.2018 - 07.2021
- Enhanced project efficiency by assisting in setup and dismantling of concrete forms and frameworks.
- Contributed to clean work environment by performing daily job site cleanup tasks, promoting overall safety standards.
- Facilitated smooth transportation of ready-mix concrete from delivery trucks to designated areas using wheelbarrows or motorized buggies when necessary.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
ISO Loader, Forklift Operator
Teye's Meatworks
01.2018 - 04.2018
- Improved efficiency in loading process by implementing effective organizational and prioritization strategies.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within warehouse.
- Reduced load times for trucks by streamlining packing process and utilizing space effectively.
- Maintained safe work environment with proper handling techniques and adherence to safety protocols.
Retail Manager
Lionleigh Tavern
02.2016 - 10.2017
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Sales Person
DC Motors
02.2012 - 12.2015
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Collaborated with team members to reach collective sales goals, fostering supportive work environment.
- Negotiated contracts skillfully, securing favourable terms for both company and client.
Retail Sales/Management Consultant
Sun Palms Hotel/Motel
02.2006 - 10.2011
- Developed strategies for sustainable growth, resulting in increased market share and profitability..
- Provided expert guidance on change management initiatives, leading to successful business transformations.
- Increased client revenue through effective sales strategy development and implementation.
- Enhanced client satisfaction by providing exceptional customer service and timely project completion.
Education
Statement of Attainment - Individual Disability Support
Axiom College
Rockhampton, QLD09.2023
No Degree - First Aid/CPR
Axiom College
Rockhampton, QLD02.2023
Certificate II - Business To Business Sales
Alfie College
Brisbane, QLD07.2020
Skills
- Customer Service
- Inventory Control
- Forklift Operation
- Customer Relations
- Supply Management
- Client Support
- Excellent Communication
- First Aid/CPR
- Active Listening
- Organization
- Attention to Detail
- Dependable and Responsible
Timeline
Concrete Labourer
Mitchell's Concreting
04.2018 - 07.2021
ISO Loader, Forklift Operator
Teye's Meatworks
01.2018 - 04.2018
Retail Manager
Lionleigh Tavern
02.2016 - 10.2017
Sales Person
DC Motors
02.2012 - 12.2015
Retail Sales/Management Consultant
Sun Palms Hotel/Motel
02.2006 - 10.2011
Statement of Attainment - Individual Disability Support
Axiom College
No Degree - First Aid/CPR
Axiom College
Certificate II - Business To Business Sales
Alfie College
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