Zigy Huang

• Receive and process payments by cash, check, credit card
• Greeted customers and directed them to the correct in-store section to locate their desired products

Received no customer complaints to date because of my personable and friendly manner as well as competence

· Resolved customer problems and complaints by providing the best solution

· Collected and analyzed data on established customers, increased customer satisfaction

· Identified potential users & planned events to turn potential users into loyal customer

· Responsible for the company's social media content operation work.

· Mastered company products & services, including prices and special discounts

· Assisted customers in selecting items, and providing recommendations

· Stocked, replenished, and organized inventory with accuracy and efficiency

· Built trust in the brand by responding customer efficiently & plans online events