Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
Projects
Settlement Plans
Visa And Work Rights
Timeline
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Zihan Zhou

Zihan Zhou

Hurstville,Australia

Summary

Dynamic IT professional with a proven track record at Nickon Enterprises Pty Ltd, excelling in troubleshooting and system optimization. Skilled in networking and programming, I designed a live-streaming studio and enhanced website performance. Known for my initiative and problem-solving abilities, I thrive in fast-paced environments, delivering impactful IT solutions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT & Technical Assistant

Nickon Enterprises Pty Ltd
Sydney
08.2025 - Current
  • Supported day-to-day IT operations for the business, including hardware setup, troubleshooting, networking, and system maintenance.
  • Designed and set up a complete live-streaming studio, including multi-camera configuration, lighting systems, audio routing, HDMI/SDI workflow, and OBS/vMix integration.
  • Built and maintained company websites (drion.com.au etc.) using WordPress + Elementor, including DNS configuration, plugin management, and performance optimisation.
  • Assisted with digital media production, including video setup, scene layout, streaming tests, and event technology coordination.
  • Collaborated closely with management, showing consistent initiative, reliability, and problem-solving capability across diverse technical tasks.
  • Provided ad-hoc IT guidance to team members and supported smooth business operations.

IT Service Desk Intern

Shenzhen Juwei Technology Co., Ltd.
11.2023 - 01.2024
  • Delivered first-line support for hardware, software, and network issues
  • Resolved tickets via phone, email, and remote support tools
  • Assisted in system deployment and updates with senior engineers
  • Contributed to IT documentation and user guides

Education

Master of Cybersecurity - Cybersecurity

University of Sydney
sydney
08.2025

Bachelor of Science - Computer Science major, Software Development minor

University of Sydney
Sydney
07.2023

Skills

  • Operating Systems: Windows (98-11), Linux (Ubuntu, Kali)
  • IT Support: Troubleshooting, system setup, software deployment, ticket handling
  • Networking: TCP/IP, DNS, VPN, Firewalls, AD/Azure AD
  • Programming: Python, Java, C, Bash, SQL, HTML/CSS, Flask
  • Tools: Git/GitHub, Microsoft Office 365, MySQL, Wireshark, Nmap
  • Cloud: Microsoft Azure

Certification

  • Kali Linux Certified Professional (KLCP)
  • ISC2 Certified in Cybersecurity (CC)
  • CompTIA Security+ - Currently studying

Languages

  • English (Fluent)
  • Mandarin (Native)

Volunteer Experience

Volunteer IT Support (Community Assistance), Self-Initiated, 2025 - Present (10 times +), Provided informal IT support to local community members through Facebook groups, helping troubleshoot PC, network, and software issues., Gained hands-on experience explaining technical problems to non-technical users., Demonstrated reliability, patience, and a willingness to help others.

Projects

Privacy Policy Summarization Tool, University Capstone, 2025, Developed backend in Flask and integrated with a Chrome extension UI, Implemented text processing, API integration, and cloud deployment, Demonstrated strong teamwork and practical software engineering Software Development Coursework Projects, 2020-2023, Built multiple Java-based OOP applications, Implemented C-based systems programming (memory management, file systems), Designed small-scale web applications using HTML, CSS, Flask, and MySQL

Settlement Plans

Long-term settlement planned in Australia (partner is PR)

Visa And Work Rights

Temporary Graduate 485 Visa, 2 years full-time work rights (08/2025 - 08/2027), Chinese Class C, transferring to NSW driver licence now. Have my own car.

Timeline

IT & Technical Assistant

Nickon Enterprises Pty Ltd
08.2025 - Current

IT Service Desk Intern

Shenzhen Juwei Technology Co., Ltd.
11.2023 - 01.2024

Master of Cybersecurity - Cybersecurity

University of Sydney

Bachelor of Science - Computer Science major, Software Development minor

University of Sydney
Zihan Zhou