Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies
Hobbies
Hi, I’m

Ziheng Liou

Kelvin Grove,QLD

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills that are willing to take on any task to help team.


Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.


Driven to learn quickly, advance computer proficiency and training in industry operations.

Overview

2
years of professional experience

Work History

UF Sport
Johor Baharu , Johor

Sales Assistant
06.2021 - 01.2022

Job overview

  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Fielded customer questions to share information about products, availability and pricing.
  • Coached new sales staff on store policies and strategies for increasing revenue.
  • Exceptional computer skills
  • Greeted customers and helped with product questions, selections and purchases.
  • Prepared orders for shipment by systematically picking, packing and merchandise.
  • Performed inventory control, such as counting and stocking merchandise.

U Fitness
Johor Baharu, Johor

Receptionist
02.2020 - 06.2021

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.

Education

Queensland University of Technology
Brisbane, QLD

Bachelor of Science from Information Technology And Data Science
06.2024

University Overview

Skills

  • Data Entry and Database Software
  • Visitor and Customer Relations
  • Procurement and Sales
  • Stocking and Replenishing
  • Demand Generation
  • Business Analysis
  • Database Building
  • New Market Identification
  • Data Integrity Validation
  • Transforming Data
  • Object-Oriented Programming (OOP)

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Malay
Limited Working

Timeline

Sales Assistant
UF Sport
06.2021 - 01.2022
Receptionist
U Fitness
02.2020 - 06.2021
Queensland University of Technology
Bachelor of Science from Information Technology And Data Science

Hobbies

Hobbies

I primarily appreciate all outdoor activities. My typical free time activities include sports like basketball, camping, combat sports, street workouts, and others.


I'm interested in computers, and I love Python since its library is very versatile. I often utilise the technology in it to create online applications and analyse the sports I enjoy.

Hobbies

Hobbies

I primarily appreciate all outdoor activities. My typical free time activities include sports like basketball, camping, combat sports, street workouts, and others.


I'm interested in computers, and I love Python since its library is very versatile. I often utilise the technology in it to create online applications and analyse the sports I enjoy.

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Ziheng Liou