Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
AccountManager
Zihua Zeng

Zihua Zeng

Keiraville,NSW

Summary

Enthusiastic Supermarket team member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of team collaboration and training in Customer Service. Motivated to learn, grow and excel in Supermarket.

Overview

3
3
years of professional experience

Work History

Grocery Team Member

Friendly Grocer Supermarket
Keiraville, NSW
10.2021 - Current
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Serve Deli
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Jusco Asian Supermarket, MR WONG
sydney
12.2020 - Current
  • Developed and maintained courteous and effective working relationships
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Served customers in a friendly, efficient manner following outlined steps of service
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Identified issues, analyzed information and provided solutions to problems.

Education

Menai High School

Bachelor of Science - Computer Science

University of Wollongong
Wollongong, NSW

Skills

  • Ability to Work Under Pressure
  • Time Management
  • Communication
  • Teamwork and Collaboration
  • Product Processing
  • Adaptability
  • Cleaning and Sanitizing
  • Cash Register Operation
  • Multitasking Skills
  • Highly organized and efficient

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Chinese (Cantonese)
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Grocery Team Member

Friendly Grocer Supermarket
10.2021 - Current

Jusco Asian Supermarket, MR WONG
12.2020 - Current

Menai High School

Bachelor of Science - Computer Science

University of Wollongong

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Zihua Zeng