Ziliang Yuan
Melbourne,VIC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cahsier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Work History
Waiter's Assistant
Family Business
03.2023 - 05.2023
- Trained new servers on restaurant policies and procedures.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Arranged tables and chairs for special occasions and events.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Established rapport with customers by providing friendly and attentive service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed payments for orders and provided customers with change.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Used cash registers and credit card machines to cash out customers.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
Bachelor of Commerce - Finance
Monash University
Melbourne, VIC01.2026
Skills
- Till Counting
- Retail Merchandising
- Product Knowledge
- Inventory Stocking
- Liquor Law Compliance
- Point of Sale proficiency
- Coin and Currency Counting
Languages
English
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Waiter's Assistant
Family Business
03.2023 - 05.2023
Cashier
Bachelor of Commerce - Finance
Monash University
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