ZILIN YE
Melbourne,VIC
Summary
Insightful Senior Administrative Coordinator with sound knowledge of finance, accounting, budgeting and cost control procedures. Plans, initiates and manages all administrative duties and activities in fast-paced office environments.
Dynamic and results-oriented professional with a proven track record at IGA and Wagyu Ya, adept in finance software and demonstrating exceptional communication skills. Excelled in enhancing customer experiences and sales through active listening and effective teamwork. Known for impeccable work ethic, integrity, and the ability to lead teams under pressure, significantly contributing to operational excellence.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Wagyu Ya
05.2022 - Current
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Retail Cashier
IGA X-press
04.2022 - 06.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Increased sales by offering advice on purchases and promoting additional products.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
Education
Master of Advanced Finance - Funds Management,Corporate Finance,Risk Management
Monash University
Melbourne, VIC11-2024
Bachelor of Banking And Finance - Capital Markets And Financial Products
Monash University
Melbourne, VIC06-2023
Skills
- Finance software knowledge
- Transportation finance
- Patience and Empathy
- Work Ethic and Integrity
- Time management skills
- Team Leadership
- Positive Attitude
- Good Communication
- Advanced Teamwork
Languages
Chinese (Mandarin)
English
Timeline
Restaurant Waiter
Wagyu Ya
05.2022 - Current
Retail Cashier
IGA X-press
04.2022 - 06.2022
Master of Advanced Finance - Funds Management,Corporate Finance,Risk Management
Monash University
Bachelor of Banking And Finance - Capital Markets And Financial Products
Monash University
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