Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zinphyo Swe

Rooty Hill,NSW

Summary

Dynamic professional with a proven track record at Coles, enhancing customer satisfaction and streamlining inventory management. Expert in heavy lifting and fostering positive customer interactions, I excel in maintaining workplace safety and optimizing team performance. Skilled in warehouse operations and customer service, my contributions have significantly improved efficiency and management of the Grocery department. Capable of working in teams to plan and prepare various tasks through excellent communication skills and different teaching methodologies. Proficiency in speaking, reading and writing English, Burmese and Hangeul (Korean).

Overview

5
5
years of professional experience
1
1
Certification

Work History

Grocery Stocker

Coles
Mount Druitt, NSW
02.2022 - Current
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
  • Assisted in inventory management, performing regular audits to ensure accurate stock levels.
  • Assisted in development of trainees, providing instruction, and support to optimize readiness.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Retail Worker

The Reject Shop
Bankstown, NSW
11.2019 - 12.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

High School Diploma -

Sefton High School
Sefton, NSW
11.2021

Skills

  • Heavy Lifting
  • Cleaning and sanitizing
  • Workplace Safety
  • Physical Stamina
  • Customer Assistance
  • Customer Service
  • Stockroom Maintenance
  • Price Checking
  • Warehouse Safety
  • Truck unloading
  • Warehouse Operations
  • Equipment monitoring

Certification

  • Area of Certification - [TESOL Certified Instructor], Company - [XploreAsia], Timeframe - [28/10/2022 - 29/10/2022]

Timeline

Grocery Stocker

Coles
02.2022 - Current

Retail Worker

The Reject Shop
11.2019 - 12.2019

High School Diploma -

Sefton High School
Zinphyo Swe