Summary
Overview
Work History
Skills
Certification
LANGUAGES
Timeline
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Zion Harris

Browns Plains

Summary

Results-driven team leader with extensive experience in warehouse logistics, inventory control, and staff supervision across major retail and distribution companies. Proven track record in streamlining operations, driving team performance, and leading successful onboarding and induction programs. Recognised for precision in data entry, compliance management, and people-first leadership.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Team Lead (Transport & Receives)

Amazon
08.2020 - Current
  • Lead daily warehouse operations, coordinating staffing, workload, and logistics in a high-volume environment.
  • Perform detailed data entry, maintain accurate records in warehouse management systems (WMS), and ensure real-time inventory tracking.
  • Train, mentor, and onboard new staff, conducting safety briefings, system inductions, and productivity expectations.
  • Monitor daily KPIs and performance metrics, delivering coaching and action plans to underperforming staff.
  • Collaborate with HR to support internal hiring processes, employee relations, and shift planning.
  • Conduct quality checks and investigate discrepancies in incoming/outgoing stock to maintain operational accuracy.
  • Coordinate transport bookings and liaise with carriers to ensure delivery and pickup timelines are met.
  • Create daily shift reports and productivity summaries for upper management.
  • Participate in continuous improvement projects to enhance workflow, safety, and productivity outcomes.
  • Ensure full compliance with WHS regulations and Amazon safety standards across the team.

Team Lead (Putaway)

Culture Kings
01.2018 - 07.2020
  • Directed putaway processes in a fast-paced clothing warehouse, ensuring all SKUs were accurately located in designated bins or shelves using RF scanners and WMS.
  • Coordinated real-time stock movement from receiving to storage, minimizing misplacement and loss.
  • Delivered daily toolbox talks, assigned shift responsibilities, and ensured adherence to safety protocols and time targets.
  • Monitored hourly performance dashboards and generated end-of-day reports for warehouse leadership.
  • Worked closely with the replenishment and picking teams to support next-day fulfilment accuracy.
  • Trained and mentored new staff on system use, stock handling, and company SOPs.
  • Conducted location audits and cycle counts to ensure inventory integrity.
  • Supported compliance with WHS policies and maintained a clean, hazard-free warehouse environment.
  • Participated in stocktaking preparation and coordinated with the Inventory Control team to resolve discrepancies.

Receives Manager

Coles Distribution Centre
01.2014 - 01.2018
  • Managed daily receiving operations including inbound scheduling, inventory auditing, and vendor coordination.
  • Supervised a team of 30+ staff and contractors, improving shift productivity by.
  • Delivered dock training, safety briefings, and compliance reports aligned with WHS and HACCP standards.
  • Conducted regular cycle counts and reconciled inventory discrepancies using SAP and WMS systems.
  • Oversaw unloading of freight and ensured timely putaway to avoid storage backlog.
  • Worked closely with supply chain and logistics teams to plan efficient receival workflows.
  • Coordinated with procurement and inventory departments to streamline inbound flow.
  • Supported HR in onboarding processes and interdepartmental planning.
  • Drove continuous improvement initiatives to enhance inventory accuracy and receiving speed.
  • Ensured accurate documentation for audits, stock movements, and damaged goods reporting.

Store Manager

Just Jeans
05.2012 - 01.2014
  • Delivered outstanding retail performance through staff mentoring, merchandising, and KPI tracking.
  • Managed recruitment, onboarding, shift planning, and visual merchandising for a high-traffic location.
  • Conducted daily briefs, performance reviews, and sales coaching to ensure team targets were met.
  • Boosted foot traffic and customer retention via strategic marketing and floor design.
  • Oversaw inventory control, stock rotation, and accurate point-of-sale transactions.
  • Liaised with area management on stock levels, promotions, and store layout improvements.
  • Maintained compliance with safety and loss prevention policies.

Merchandise Manager

The Warehouse
01.2006 - 05.2012
  • Supported store operations with a focus on merchandising, inventory, and team leadership.
  • Planned and executed promotional activities and high-impact visual displays to increase sales.
  • Managed day-to-day replenishment tasks and maintained planogram compliance.
  • Coordinated floor layouts, price changes, and promotional rollouts.
  • Maintained high accuracy in stocktakes and daily cash handling.
  • Assisted in recruitment, onboarding, and mentoring of junior retail staff.
  • Delivered exceptional customer service and resolved escalated concerns professionally.
  • Monitored shrinkage, stock integrity, and contributed to a consistent store presentation.

Skills

  • Warehouse & Distribution Operations
  • Team Leadership & Training
  • Onboarding & Induction
  • Data Entry & Compliance Reporting
  • Performance Monitoring (KPI/SLAs)
  • Health & Safety / WHS

Certification

  • LF Forklift License
  • Open Driver's License

LANGUAGES

English (Fluent)
Full Professional
Maori
Native or Bilingual

Timeline

Team Lead (Transport & Receives)

Amazon
08.2020 - Current

Team Lead (Putaway)

Culture Kings
01.2018 - 07.2020

Receives Manager

Coles Distribution Centre
01.2014 - 01.2018

Store Manager

Just Jeans
05.2012 - 01.2014

Merchandise Manager

The Warehouse
01.2006 - 05.2012

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Zion Harris