Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Zipeng Li

Sydney, Zetland,NSW

Summary

Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Work History

Sales Assistant

Zipeng LI


  • Effectively managed high volume by providing efficient, attentive service while ensuring accuracy with orders.
  • Restocked condiments, silverware, napkins., throughout the shift as needed for optimal guest satisfaction.
  • Ensured compliance with safety standards for proper food handling, sanitation, and cleanliness.
  • Described ingredients and cooking methods to explain preparation of various food items.
  • Set up linens, dishes, and silverware to prepare tables for customers.
  • Table Setting Arrangements
  • Returns and Refunds
  • Payment Processing

WAITRESS

Mr, MENG
05.2023 - 08.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Bachelor of Economic - Quantitative Economics And Finance

University of New South Wales
Sydney, NSW
09.2025

Skills

  • Speaking English and two different Chinese languages which are cantonese and mandarin
  • Staff Assignments
  • Answering Customer Questions
  • High-Volume Environments
  • Customer Buying Habits
  • Customer Needs Assessment
  • Customer Seating
  • Returns and Exchanges
  • Customer Service Orientation
  • Team Cooperation
  • Stocking and Replenishing
  • Order Management

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Additional Information

Occupation Permit Condition:

Visa: 500 student visa

Visa grant number: 2009584408892

Length of stay: 12 November 2025


Available time:

Thursday to Sunday

Timeline

WAITRESS

Mr, MENG
05.2023 - 08.2023

Sales Assistant

Zipeng LI

Bachelor of Economic - Quantitative Economics And Finance

University of New South Wales

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Zipeng Li