Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Custom Section 1
References
Timeline
Generic

Zahid Iqbal

Sydney,NSW

Summary

Related roles: Temenos T24/Transact Consultant, Technical BA, Business Analyst, Solution Designer, Data Analyst Professional Summary Business/ Requirements and Data Analysis: Experienced technical resource worked as business, technical BA and data analyst with hands on knowledge of data management framework (data quality management, data cleansing, data integration, data integrity, data storage and retrieval, data warehouse, data marts, data vault, big data) in agile environments. Worked in financial crime detection and monitoring platform (FCM), anti-money laundering solutions, data governance, regulatory compliance, credit risk, KYC, transection monitoring & reporting projects related to corporate and retail banking (Rabobank Australia). Certificated Business Analyst (CBAP) having Practical experience in BABOK knowledge. Experienced in working from the early stages to full scale working of core banking, Internet and mobile banking systems, data management, data warehouse, Data Governance and data migration projects. Experienced in gathering and analysing requirements from business and technical stakeholders for required solution designs Experienced in triaging between system teams of various banks and support teams across the globe (worked for various banks in Australia, New Zealand, Singapore, Netherlands and these days Philippines) Working along core support teams, developers and testers while assisting the project managers in backlog creation and preparing project health check/ status reports and setting testing expectations Working for Requirements life-cycle management by performing activities from initiation to closure of projects Experienced to Analyse, prepare and present the documents for new requirements, change requests, data quality, data gaps and data relations to stakeholders. Proven experience in writing SQL scripts for Oracle and SQL Server, experience of writing stored procedures Experienced in analysing, gathering and documenting business requirement, user stories, use case specification, functional requirement and data quality criteria in Agile data and project management environments Hands on experience of working in a full and hybrid agile environments; participated in various Agile ceremonies including user story writing, sprint planning and estimation meetings, daily stand ups, sprint review and retrospective, backlog management and refinement. Solid knowledge of Agile reports (sprint progress report, burn-down chart, release progress report, velocity reports etc) Getting sign offs from technical and business stakeholders on the presented reports (Data Kaizen Team, Data Owners, Business Owners, Data Stewards, Solution Architects, Solution Designers) Working with data architects to build and maintain the logical/physical data model, technical documentation for the design approval forums Data Modelling and Solution Design: Solid dimensional, relational (traditional Entity-Relationship) conceptual, logical and physical data modelling skills (using ER Studio, Ms Visio, Toad Data Modeler, SAP Power Designer, Erwin data modeler) Stakeholder Management: Experience in identifying and collaborating with stakeholders with through effective communication, agile development model, managing expectations within project scope and project risk management through regular status reports/project health checks. Communication and presentation skills. Develop and maintain professional relationships with technical and business experts. I am an Effective team player throughout my professional career; working under minimal supervision alongside architects, projects teams and developers to deliver agreed solutions. I am a silent performer who believes in quality of work and exceeding expectations in an on-time delivery. Agile & Waterfall 18 years of professional experience Waterfall and around 8+ years of work experience in Agile projects; I have worked very closely in both type of methodologies Temenos Payment Systems More than 10 years of work experience in the payments domain using Temenos systems (in-house developed and off the shelf payment technologies); like bPay, Real-time Gross settlements (RTGS), Direct Entry (DE) Payments, EFT, Knowledge of New Payments Platform (NPP) Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Lead Product Consultant (BA & Technical BA)

Cognizant Technology Solutions Australia
08.2019 - Current
  • Of working with Payment Systems (Card Payments, Mobile Payments, EFT, New Payments Platform (NPP), PayId and Osko Payments, Swift, DE and Bpay, Environment: Agile, Temenos Transact, Temenos Payments, Open Banking
  • Team: BFS – Banking and Financial Services Australia and Abroad
  • Projects:
  • Cash Savings Bank (CSB) Philippines
  • Credit Swiss Singapore
  • Temenos Global Task Force – Australian Banks
  • Temenos Global Task Force – Credit Swiss Netherlands & Singapore
  • Temenos Global Task Force – Cash Savings Bank Philippines
  • Bank of New Zealand - Discovery Phase for Implementation of Temenos Core Banking Solutions
  • Alex Bank Australia
  • Judo Bank Australia
  • Volt Bank,
  • Cuscal Australia

Sr. Technical Business Analyst

Rabobank Australia
, New Zealand
10.2010 - 08.2019
  • Rabobank is one of the leading Agriculture investment and lending banks in Australia and New Zealand
  • I worked around 9 years on multiple roles starting as Technical Consultant to Technical Business Analyst and then Business Analyst
  • Working Environment: Agile (Agile ceremonies, user stories, review and retrospective meetings, backlog creation, prioritization and estimation, BABOK, Temenos Core Banking Products, SQL Server
  • Work using both methodologies (waterfall and Agile) and been one of few who received training of Agile methodologies and best practices and implemented at the Bank between 2015-2017
  • I carried out requirement analysis, technical design, Procedures development, ETL development, SIT, UAT for various projects
  • Internet banking transformation
  • Upgrade of Globus Banking System to T24
  • Major Upgrades of T24 versions
  • Mobile Banking System Integration with Temenos Transact (T24)
  • Implementation of AML and CTF systems’ integration with Temenos Transact
  • Played a team lead role for integration of T24 with various systems including PEGA system
  • Supported integration team for designing Soap and Restful APIS to establish connections between various systems
  • Been the lead technical consultant related to EftPos, ATM, Visa/Master card payments systems integration with third party service providers
  • Experience of inward and outward payment clearing systems
  • Experience of Bills Payment system bPay and Payments using Debit Cards
  • Played an important role to implement integration between Rabobank and Westpac for processing of daily payment files and to generate reports and online status of the processing
  • Participated in the gathering and elicitation of requirements for the reporting framework “Foreign Account Tax Compliance ACT (FATCA)”; also obtained some knowledge about the CRS framework
  • Worked as a Tech BA (for T24 System) to meet Rabobank's reporting requirements for (AML) Anti-Money Laundering and Financial Crime Reporting (FCR) and transaction monitoring systems (these systems are implemented in Rabobank head office).

Senior Technical Consultant

Temenos Australia
01.2008 - 10.2010
  • Working Environment: Supported Temenos Core Banking Products, Internet Banking System, Payments Systems, CTF and AML Solutions at various banks (including Rabobank, Rubik Financial, Australia
  • As a member of software development, Business Analysis team I worked on multiple functions which included Analysis of requirements, writing the technical and functional documents, triaging between various SMEs and taking the ownership of tasks from start to end
  • Tasks included Integration between various system, offline and online transformation of payment and reporting data
  • System analysis and documenting features of the system (for older system) and enabling system for data cleaning, transformation, and deployments of fixes
  • I carried out data analysis, technical design, data profiling, data quality framework (ETL) development, data cleansing, SIT, UAT and get signoffs from stakeholders while working on multiple projects.

Sr. Technical Business Analyst

PRAL
, Pakistan
01.2007 - 01.2008
  • Working Environment: Oracle Applications, Waterfall, Oracle SQL/PLSQL Procedures, Oracle Forms, Oracle Reports
  • As a Sr
  • Technical Business Analyst, I played an important role for the development, testing and implementation of Tax Management System for the Income Tax Department in Pakistan
  • I owned Income Tax Return processing and integration of the module with other modules and other systems.

Senior Technical Business Analyst

IBM, SBM
, Saudi Arabia
01.2004 - 01.2006
  • Temenos Globus, Temenos T24, Transact, Data Warehouse
  • I carried out analysis, technical design, data profiling, source to target mapping, data cleansing, ETL scripts SIT for following projects
  • System migration from Temenos Globus to latest version of Temenos Banking System
  • Implementation and support for various payment systems and clearing processes
  • Integration of banking system with multiple other applications.

Technical Business Analyst

State Bank of Pakistan, SBP
01.2003 - 01.2004
  • Oracle Financials Implementation of Payroll, Temenos Globus Banking System, Prize Bonds Scheme’s related implementation of multiple modules
  • Provided support for various payment systems (including ATM, Debit Card etc).

Analyst Programmer

PRAL
, Pakistan
01.2002 - 01.2004
  • Working Environment: Oracle, Oracle Applications Development Suite (Oracle Forms, Reports), PL/SQL procedures, SQL Server, Visual Basic, Unix, Shell scripting
  • As member of policy & marketing team at RBA, I carried out technical analysis, technical requirement documentation, data analysis, source to target mapping, ETL development, unit testing and SIT for New Payments Platform (NPP) data integration with Reserve Bank Information and Transfer System (RITS)

Oracle Applications Developer

Rupali Polyester Ltd
01.2001 - 08.2002
  • Environment: Oracle, Oracle Applications Development Suite (Oracle Forms, Reports), PL/SQL procedures, SQL Server, Visual Basic, Unix, Shell scripting
  • I worked on a project to transform manual business into modern (oracle based) applications to serve stock management, Sales, Stores Management, many other manufacturing related system and integration among them.

Rubik Financial Services Australia
  • In this project I am playing multiple roles (mainly Technical B.A and B.A) to support various banking customers of Temenos
  • I am triaging between clients and Support Help Desk of the Temenos to identify issues, gather requirements and own it from conception to delivery and also provide support post-deployment
  • The Task force is covering all banking products which include Accounts (all type of accounts), Deposits and Loans
  • I carried out requirement analysis, data profiling, technical design, source to target mapping, data cleansing, ETL development support, SIT, UAT and defect triage, running and participating Agile ceremonies, updation of confluence and also providing reports to management
  • Looking after Temenos clients for Payments, Accounts, Deposits and Loans
  • Worked for various Payment Systems in Australia and Europe like DE, Bpay, NPP (using payid and Osko Payments), EFT and Visa/Credit Card Payments
  • Worked for integration projects using Temenos Integration tools, BI Reporting tools and involved in software testing and showcasing the developed solutions to stakeholders
  • I am part of Temenos Support Team and serving multiple clients of Temenos since I joined Cognizant
  • These clients are in Australia, New Zealand, in Europe and Asia.

Education

Bachelor of Computer Science - Systems (SAP

Victoria University

Graduate Diploma of IT Project Management -

Wollongong University

Certified Business Analyst (CBAP) – Advocate of BABOK ITIL certified in IT Service Management Temenos Certifications Oracle Application Development (OCP) Certificate in Software Testing PEGA Certification (Business Analyst) – Under Progress ITIL, BABOK - IIBA Agile Projects Management Training in Emotional Intelligence PEGA Training -

BA -

B.A/B.A -

Skills

  • Skill Set
  • Skill Set Requirement
  • Details
  • Data & Business Analysis
  • 18 Years of experience
  • State Bank of Pakistan, Tax Department in Pakistan, Bank Al-Rajhie, Rabobank Australia and New Zealand, Credit Swiss Bank Singapore and Netherlands, Bank of New Zealand, Volt Bank Australia, United Financial Services Bank, Alex Bank, Challenger Bank, Cash Savings Bank (CSB Philippines), Reserve Bank of Pakistan (known as State Bank), Pakistan Revenue Automation, IBM Saudi Arabia
  • BABOK practice and knowledge
  • 6 years
  • Rabobank, Volt Bank, Bank of New Zealand, CSB, Temenos, Cognizant
  • Financial Services Industry
  • For data quality, integration, and BABOK Practices
  • Various Banks including Reserve Bank, Agriculture Banks in Australia and New Zealand, Investment Banks in Gulf and Australia
  • State Bank Pakistan, Bank Alrajhie KSA, Rabobank Australia, Rabobank New Zealand, Credit Swiss Bank (Singapore and Netherlands), Volt Bank, UFS, Alex Bank
  • Challenger Bank (formerly known as My life My Money)
  • Cash Savings Bank Philippines (CSB)
  • Worked on Australian Payment systems
  • Visa/Credit Card Processing
  • Inward and outward Payment Clearing Processing
  • Knowledge of New Payments Platform (NPP) (know how of PayId, Osko Payments)
  • Knowledge of EFT, Swift Payments, Wire Transfer
  • Knowledge of Biller Files, BPay Processing, Australia Post Bill AtPost
  • Knowledge of DE Payments
  • Taxation and Revenue
  • Federal Board of Revenue worked on high value projects (IMF funded projects via Pakistan Revenue Automation Pty Ltd (PRAL)
  • Technical Skills
  • Data Warehouses/ Governance: Oracle, SQL Server, Any other Query Language(S)
  • Visualisation and Analytics ETL: Crystal Reports
  • Databases: MS-SQL Server, Oracle, DB2
  • Data Design and Management: Erwin, and MS Visio
  • Agile/DevOps: Confluence, and Atlassian JIRA
  • Application Management: HP Quality Centre
  • Planning: Confluence, and MS Project
  • Version Control/ Collaboration: MS SharePoint, Git Hub, Team Foundation Server
  • Operating Systems: Windows, UNIX, and Linux
  • Others: XML, Putty, TOAD, CITRIX VPN, VMWare, and WinSCP
  • Core Banking Suite: Temenos Transact T24, Temenos Payments, Temenos BaaS suite
  • Operations Analysis
  • Technical Review
  • Performance Tracking
  • Quality Assurance
  • Client Requirements Assessment
  • Continuous Improvement
  • Configuration Management
  • Requirements Gathering
  • Best Practices Implementation
  • Failure Analysis
  • Assessments
  • Issue Resolution
  • Research and Development
  • Attention to Detail
  • Reporting Capabilities
  • Reports and Documentation
  • Process Improvement
  • Processes and Procedures

References

References: Mr. Bhuvan Unhelkar bhuvan.unhelkar@gmail.com BE, MDBA, MSc, PhD; Bhuvan is a researcher & Professor of IT at the University South Florida Mr. Ismail Baloch (Enterprise Data Architect Macquarie Bank Australia) mail_2_ismailb@yahoo.com.au

Languages

English
Professional
Punjabi
Native/ Bilingual
Hindi
Professional
Urdu
Full Professional
Arabic
Limited

Certification

  • Certificate of Businss Analysis and desing (CBAP)
  • Certified Oracle Professional OCP
  • Certificate and Diploma in ERP Systems (SAP)

Custom Section 1

  • This is Custom Section 1

References

References available upon request.

Timeline

Lead Product Consultant (BA & Technical BA)

Cognizant Technology Solutions Australia
08.2019 - Current

Sr. Technical Business Analyst

Rabobank Australia
10.2010 - 08.2019

Senior Technical Consultant

Temenos Australia
01.2008 - 10.2010

Sr. Technical Business Analyst

PRAL
01.2007 - 01.2008

Senior Technical Business Analyst

IBM, SBM
01.2004 - 01.2006

Technical Business Analyst

State Bank of Pakistan, SBP
01.2003 - 01.2004

Analyst Programmer

PRAL
01.2002 - 01.2004

Oracle Applications Developer

Rupali Polyester Ltd
01.2001 - 08.2002

Rubik Financial Services Australia

Bachelor of Computer Science - Systems (SAP

Victoria University

Graduate Diploma of IT Project Management -

Wollongong University

Certified Business Analyst (CBAP) – Advocate of BABOK ITIL certified in IT Service Management Temenos Certifications Oracle Application Development (OCP) Certificate in Software Testing PEGA Certification (Business Analyst) – Under Progress ITIL, BABOK - IIBA Agile Projects Management Training in Emotional Intelligence PEGA Training -

BA -

B.A/B.A -

Zahid Iqbal