Zi Qing (Joel) Ng
Canberra
Summary
Dynamic professional with a proven track record as a Supervisor at Supabarn, enhancing customer satisfaction through effective problem-solving and leadership. As a self-employed Tutor, I tailored instruction to foster independent learning, demonstrating patience and empathy. Skilled in collaboration and creative thinking, I consistently drive team efficiency and student success.
Overview
6
6
years of professional experience
Work History
Tutor
Self-employeed
04.2023 - Current
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Supervisor
Supabarn
08.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Mechatronics, Electronics
Australian National University
Canberra, ACT07-2026
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
Timeline
Tutor
Self-employeed
04.2023 - Current
Supervisor
Supabarn
08.2019 - Current
Mechatronics, Electronics
Australian National University
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