Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zirley Alexandra Solano

Hamilton

Summary

Dependable and experienced housekeeper with a strong background in the cleaning industry. Skilled in maintaining the cleanliness of bathrooms and kitchens, delivering exceptional hotel and motel services. Known for being highly organized and a team player, with a strong focus on customer satisfaction. Detail-oriented and dedicated to providing pristine and welcoming environments. Proficient in efficiently managing cleaning tasks in residential and commercial settings, ensuring a high standard of cleanliness while prioritizing guest comfort and satisfaction.

Overview

5
5
years of professional experience

Work History

Housekeeper

Minntto cleaning
01.2025 - Current
  • Cleaned and sanitized guest rooms in accordance with health and hygiene standards, ensuring a welcoming environment for visitors.
  • Maintained a high standard of cleanliness in public areas, including lobbies and hallways, through regular vacuuming and dusting.
  • Managed daily cleaning responsibilities effectively by adhering to a structured cleaning schedule and prioritizing tasks based on guest turnover.
  • Utilized appropriate cleaning chemicals and equipment while following safety protocols to minimize risks and maintain a safe working environment.
  • Communicated effectively with team members and management to resolve any issues and improve overall cleaning efficiency in the establishment.
  • Demonstrated attention to detail by thoroughly cleaning bedroom furniture and fixtures, ensuring a polished and inviting appearance for guests.
  • Collaborated with housekeeping team to implement efficient cleaning protocols, resulting in improved operational efficiency and guest satisfaction.

Commercial cleaning

Pro cleaning australian
07.2024 - 01.2025
  • Performed commercial cleaning in various settings, ensuring compliance with health regulations and standards.
  • Utilized effective cleaning techniques tailored for commercial properties to enhance overall hygiene and cleanliness.
  • Conducted regular inspections of cleaned areas to ensure consistency and adherence to quality assurance protocols.
  • Managed inventory for commercial cleaning supplies to ensure availability and timely ordering of necessary products.
  • Implemented efficient cleaning processes for high-traffic areas to minimize downtime and maximize productivity.
  • Executed detailed commercial cleaning services in guest accommodations and public areas, ensuring compliance with sanitation protocols.
  • Enhanced guest satisfaction by responding promptly to requested cleaning services and maintaining a welcoming environment.
  • Conducted thorough dusting and mopping of high-traffic areas within commercial properties to uphold cleanliness and ensure a positive experience.
  • Ensured consistent sanitation and hygiene standards by performing detailed commercial cleaning in guest rooms and shared spaces to enhance guest satisfaction.
  • Utilized specialized cleaning equipment and solutions in compliance with safety regulations to ensure a safe and hygienic environment for guests and staff.
  • Executed comprehensive commercial cleaning protocols in hotel guest rooms and public areas to maintain high standards of cleanliness.

Housekeeper

Happy House Quattro on Astor Appointment
06.2024 - 10.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Hotel Housekeeper Air BnB

3ST Cleaning Op
05.2024 - 07.2024
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
  • Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
  • Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
  • Kept logs of cleaning activities to enable tracking history and maintain accurate records.
  • Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
  • Reduced linen waste through careful inventory management and timely replacement of worn items.

HOUSEKEEPER

Hotel Xue
12.2021 - 12.2022
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Conducted regular inventory checks of cleaning supplies to maintain adequate stock levels and prevent shortages.
  • Disinfected and organized linens in guest rooms to ensure a clean and welcoming atmosphere.
  • Assisted with laundry services, including washing, folding, and distributing linens and uniforms to staff.
  • Responded promptly to guests' requests for extra amenities or cleaning services to enhance guest satisfaction.
  • Maintained knowledge of cleaning equipment and products, ensuring proper use and care for optimal performance.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors to ensure cleanliness and comfort.

HOUSEKEEPER

Hotel Casa Oasis
01.2020 - 12.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.

Education

Occupational Health Professional - undefined

Uniminuto
Bogotá

Skills

  • Attention to Detail
  • Time Management
  • Communication Skills
  • Problem-Solving
  • Translation
  • Pride
  • Self driven

Languages

English
Spanish

Timeline

Housekeeper

Minntto cleaning
01.2025 - Current

Commercial cleaning

Pro cleaning australian
07.2024 - 01.2025

Housekeeper

Happy House Quattro on Astor Appointment
06.2024 - 10.2024

Hotel Housekeeper Air BnB

3ST Cleaning Op
05.2024 - 07.2024

HOUSEKEEPER

Hotel Xue
12.2021 - 12.2022

HOUSEKEEPER

Hotel Casa Oasis
01.2020 - 12.2021

Occupational Health Professional - undefined

Uniminuto

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Zirley Alexandra Solano