Organized and adaptive medical administrative professional with a solid foundation in business studies and medical terminology, bringing effective support to clinical and administrative operations. Excels in managing patient records and medical correspondence, emphasizing accuracy, confidentiality, and compliance with healthcare regulations. Brings excellent communication and interpersonal skills to handle patient inquiries and support healthcare teams in dynamic environments, ensuring smooth and efficient office workflows.
Work History
Domestic Cleaner
7 Months
Self | 12.2025 - Current
Organized and tidied household spaces, including arranging furniture and household items to enhance living conditions.
Adhered to client-specific instructions and preferences to deliver personalized cleaning services.
Utilized appropriate cleaning techniques and products tailored to varied household surfaces and materials to preserve integrity and appearance.
Assistant Coach / Trainer
3 Years 9 Months
The Lambda Academy | 02.2021 - 11.2024
Utilized strong organizational and communication skills to facilitate effective group training sessions and individual coaching.
Coached athletes in powerlifting techniques, emphasizing proper form and injury prevention to enhance performance.
Monitored and recorded training progress, providing detailed feedback and adjustments to optimize athletic development.
Led motivational sessions to foster team cohesion, discipline, and a positive training environment.
Organized and led team-building activities to foster a supportive and motivated training environment.
Developed individualized training programs to enhance athlete strength, endurance, and overall fitness levels.
Supported the organization of sports events and competitions by managing participant registrations and logistics.
Relieving Medical Administrative Assistant
2 Years 11 Months
Royal Darwin Hospital | 11.2017 - 10.2020
Relieved medical administrative duties by managing patient admissions, discharges, and transfers to ensure efficient ward operation and patient flow.
Handled patient inquiries and maintained medical records accurately, ensuring compliance with healthcare regulations and confidentiality standards.
Monitored patient flow within the ward and provided administrative support to optimize operational efficiency and patient care quality.
Supported nursing staff by updating patient care documentation in compliance with hospital policies and medical standards.
Maintained and updated electronic health records with precision, ensuring accuracy in patient information and facilitating seamless communication between medical staff.
Managed scheduling and coordination of patient appointments, optimizing clinic workflow and reducing wait times.
Night Auditor
2 Years 5 Months
Mounts Bay Private Hospital | 01.2015 - 06.2017
Worked night shifts in a hospital setting, managing patient admissions, discharges, and transfers during off-peak hours to ensure seamless ward operations.
Managed inventory and restocking of medical supplies during night shifts to prepare the ward for the next day's operations.
Handled after-hours patient and visitor inquiries at reception, providing accurate information and assistance to ensure patient satisfaction.
Monitored and updated patient information during night hours to maintain continuous accuracy in medical records and support overnight clinical care.
Conducted end-of-day financial audits and prepared detailed reports for hospital administration, enhancing transparency and accuracy of nightly transactions.
Temp/ Relieving Medical Admin Clerk
2 Years 9 Months
Drake Medical | 06.2011 - 03.2014
Supported clinical teams by processing medical documentation and correspondence efficiently during temporary assignments.
Handled patient inquiries and provided administrative support to enhance patient experience and ward operations.
Prepared and distributed medical reports and documentation to facilitate communication among healthcare staff.
Assisted in training new staff on medical administration procedures and use of medical terminology relevant to documentation.
Relieved medical administration duties by managing patient records and ensuring accuracy in data entry.
Relieved ward clerk responsibilities by managing patient admissions, discharges, and transfers to ward.
Monitored and managed inventory of medical supplies and equipment, ensuring continuous availability for clinical staff during temporary assignments.
Perioperative Administration Assistant
3 Years 11 Months
St John of Gods Hospital | 02.2005 - 01.2009
Maintained accurate and confidential perioperative patient records, complying with medical and legal standards.
Assisted in coordinating the flow of patients through the operating theatre, ensuring efficient turnover and communication among staff.
Utilized medical terminology and medical administration skills to prepare reports and correspondence for surgical departments.
Supported the perioperative team by managing communication between wards, patients, and surgical personnel to optimize patient care and administrative efficiency.
Managed the scheduling and coordination of patient appointments for preoperative assessments and postoperative follow-ups.
Updated and maintained electronic health records with perioperative care information.
Monitored and managed inventory levels of perioperative administrative supplies, ensuring uninterrupted office operations.
Training & Relieving Ward Clerk
2 Years 8 Months
Shenton Park Rehabilitation Hospital | 06.2000 - 02.2003
Relieved ward clerk duties by managing patient admissions, discharges, and transfers to wards and or departments.
Handled patient inquiries and provided timely information and support, enhancing patient experience and satisfaction.
Prepared and distributed daily ward reports and documentation, facilitating effective communication among healthcare teams.
Supported the nursing staff by updating patient records and documenting care activities accurately in accordance with hospital policies.
Monitored patient flow within the ward and assisted in preparing necessary administrative documentation to support clinical processes.
Medical Records Clerk
2 Years 3 Months
Royal Perth Hospital | 03.1998 - 06.2000
Maintained and organized patient medical records ensuring accuracy and confidentiality in compliance with healthcare regulations.
Utilized advanced typing skills to input data quickly and accurately into electronic health record systems.
Efficiently processed medical documentation and correspondence to support clinical staff and administrative operations.
Managed the retrieval and archiving of medical files to streamline access to patient information.
Assisted in training new staff on medical records procedures and use of medical terminology relevant to documentation.
Education
Responsible service of alcohol
ECU | Online | 03-2026
Understood the legal obligations and ethical considerations involved in the responsible service of alcohol.
Strength and Conditioning L1
Australian Strength & Conditioning Association | Perth | 04-2019
Understood foundational principles of strength and conditioning to optimize physical performance and injury prevention.
Acquired skills in designing targeted strength training programs to enhance muscular strength and endurance.
Certificate 3 Fitness
Open Colleges Australia | Online | 09-2018
Learned to conduct comprehensive fitness assessments and evaluate client health and physical capabilities.
Gained skills in designing personalized exercise programs tailored to individual client goals and medical conditions.
Medical Terminology
Northsyde Skillshare | Mirrabooka | 09-1999
Mastered the medical vocabulary related to human anatomy, physiology, and pathology to facilitate accurate communication in healthcare settings.
Gained understanding of common abbreviations and acronyms used in medical documentation and communication.
Certificate of Business Studies
Australian Business College | West Perth | 06-1998
Acquired knowledge in managing business communications tailored to professional administrative settings.
Skills
Assisted with medical terminology comprehension. Supported typing tasks with speed and accuracy. Facilitated patient admission and discharge processes. Coordinated appointment scheduling efficiently. Enhanced patient communication efforts. Managed medical records systematically.