I am a friendly and motivated team player with over two years of experience in the customer service industry. I am proficient in Microsoft Office applications (Word, Excel, PowerPoint), have strong quantitative and qualitative skills in commerce and customer service, and have a postgraduate degree in Master of Commerce specializing in customer and clientele management. I possess a high sense of responsibility and I am devoted to providing excellent service to customers. I thrive in high-pressure and challenging work environments, and I am now eager to embrace a new professional challenge in the high-end retail sector. This combination of skills and experience positions me as a versatile and dedicated professional ready to contribute effectively in a dynamic work setting.