Ziyu Zhen
Port Melbourne
Summary
Dynamic Sales Assistant at Person with a proven track record in customer relationship management and sales strategies. Enhanced customer satisfaction through effective communication and problem-solving, resulting in increased sales. Skilled in market analysis and adept at fostering strong client connections, driving business success while delivering exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Person
07.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Master of Teaching(secondary) - Education
Monash University
Clayton, VIC11-2026
Bachelor of Commerce - Management And Marketing
The University of Melbourne
Melbourne, VIC12-2024
High School Study -
Mentone Grammar School
Mentone, VICSkills
- Classroom management
- Curriculum design
- Lesson planning
- Customer relationship management
- Sales strategies
- Market analysis
Skills
- Cash handling
- Relationship building
- Sales expertise
Certification
- Chinese Proficiency Statement
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Sales Assistant
Person
07.2023 - Current
Master of Teaching(secondary) - Education
Monash University
Bachelor of Commerce - Management And Marketing
The University of Melbourne
High School Study -
Mentone Grammar School
Similar Profiles
Muskan KumariMuskan Kumari
Tutor at PersonTutor at Person
Lucia RodriguezLucia Rodriguez
Babysitter at PersonBabysitter at Person
Yirong HeYirong He
Tutor at PersonTutor at Person