Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ziyun miao

Melbourne

Summary

Dynamic and results-driven Business Development Manager with a strong track record in strategic partnership development, revenue growth, and market expansion across education, immigration, investment, and international trade. Proven ability to establish 0-to-1 business channels, drive cross-border partnerships, and lead commercial negotiations. Extensive experience working in Australia, China, and Japan, with a deep understanding of education, professional training, and high-value client engagement.

Fluent in Mandarin, Cantonese, Shanghainese, and English, enabling seamless engagement with global stakeholders. Adept at identifying business opportunities, structuring innovative education solutions, and fostering long-term industry collaborations.

Overview

17
17
years of professional experience

Work History

Head of Customer Relations & Business Development

Jinding
Melbourne
01.2023 - Current

Education Business Development:

Led high-value student placement programs and established strategic partnerships with Education Institutions ie: AEAS, Wesley College, and St. Leonard’s College, successfully enrolling 10+ high-net-worth families into Australia’s top private schools.

Immigration & Industry Partnerships:

Developed professional immigration channels from scratch, collaborating with Montic Migration and F&Y Migration, securing 20+ migration applications within two years.

Market Expansion - Japan:

Spearheaded market entry into Japan, successfully established a subsidiary from 0 to 1 in Osaka and formed solid partnerships with OBIC (Japan Chamber of Commerce), JETRO, and leading industrial institutions, ie: Pressance, Kansai’s largest property developer.

Event & Stakeholder Management:

Organized and hosted corporate events, including Business Anniversaries, stakeholders events across Australia, and a Tasmanian whisky launch in Shanghai and Beijing (2025) with support from Austrade.

Customer Relations and Concierge Services:

Led a dedicated customer relations team to provide comprehensive settlement and lifestyle services for overseas clients, primarily from Southeast Asia. Established long-term client relationship management strategies, ensuring seamless transitions and ongoing engagement with VIP clientele.

Assistant to CEO / Senior BDM

Jinding
Melbourne
12.2016 - 09.2019

Business Negotiation & Translation:

Served as the CEO’s key business negotiation partner, providing bilingual (English & Mandarin) translation in commercial discussions and internal meetings.
Executive Support:

Managed executive schedules, organized high-level meetings, and coordinated business travel logistics for senior management.

Corporate Business Relationship Management, Corporate & HNW Partner Relations:

Maintained and expanded long term dcorporate partnerships, continously developing new relationship in the education and investment sectors.
Corporate & HNW Partner Relations:

Established and maintained relationships with corporate partners and high-net-worth investors, enhancing collaboration opportunities.
Business Event Planning & Hosting:

Organized and led corporate networking events, investor forums, and strategic partnership meetings to strengthen brand positioning.
New Business & Subsidiary Expansion:

Led the company’s new business ventures and successfully established subsidiaries in Sydney and Queensland, while assisting in setting up a Singapore subsidiary.

Office Manager & BDM

Juliano Lawyers
Melbourne
03.2014 - 10.2016

Business Advisory:

Successfully introduced a Western-owned law firm to the local Asian market, securing 10+ major business partnerships.

Cross-Cultural Consulting:

Provided strategic legal and business advisory to high-net-worth clients, ensuring smooth navigation of investment and migration processes.

International Business Development Manager

TK Melbourne College
Melbourne
02.2008 - 07.2011

Education Market Expansion:

Led student recruitment efforts in China, Korea, Taiwan, and Thailand, increasing enrollments by 30%.

Strategic Partnerships:

Built long-term collaborations with education institutions and corporate partners, strengthening the college’s market presence.

Education

BBA - Business

RMIT University
Melbourne, VIC
11-2009

Skills

  • Business development
  • Customer relations
  • Market expansion
  • Partnership management
  • Event organization
  • Multilingual communication

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Shanghainese
Native/ Bilingual
Japanese
Elementary

Timeline

Head of Customer Relations & Business Development

Jinding
01.2023 - Current

Assistant to CEO / Senior BDM

Jinding
12.2016 - 09.2019

Office Manager & BDM

Juliano Lawyers
03.2014 - 10.2016

International Business Development Manager

TK Melbourne College
02.2008 - 07.2011

BBA - Business

RMIT University
Ziyun miao