Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ZOBIA AMIR

Broadmeadows,VIC

Summary

A highly skilled, committed and loyal worker with vast working experience, together with transferable skills learnt at educational institutions, I wish to find a job within reputable company such as yours. I have excellent proven skills needed to fulfil the requirements of this role, communication skills, time management, customer service, problem solving, administration, risk management, reporting organisation, adaptability and able to work under pressure. I aim to implement these skills and to proactively develop all necessary new skills, to work within a team environment, adhere to business strategies and goals, and to continue to grow and develop as an ambitious and energetic person.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Ms Marketing (PBC)
09.2021 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Chef

Self Employed
03.2019 - 09.2023
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.

Salon Owner

Signature By Zoi
03.2015 - 09.2023
  • Oversaw daily salon operations and performed general salon tasks.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Arranged for regular maintenance services for all beauty equipments

Picker Packer

Nestle
02.2022 - 08.2022
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.

Education

Bachelor of Science - Business

UNIVERSITY OF SARGODHA
SARGODHA, PAKISTAN
07.2021

Icom - Business

DAR-E-ARQAM
SARGODHA, PAKISTAN
06.2017

Skills

  • Highly Motivated
  • Routine Maintenance
  • Strategic Thinker
  • Honest
  • Friendly
  • Work Ethic
  • Well Presented
  • Time Management
  • Customer Satisfaction
  • Maintain Equipment
  • Company Quality Standards
  • Workplace Safety
  • Guest Relations
  • Managing Multiple Tasks
  • Order Accuracy
  • Nightly Audits

Languages

English
Professional Working
Urdu
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Picker Packer

Nestle
02.2022 - 08.2022

Customer Service Representative

Ms Marketing (PBC)
09.2021 - 09.2023

Chef

Self Employed
03.2019 - 09.2023

Salon Owner

Signature By Zoi
03.2015 - 09.2023

Bachelor of Science - Business

UNIVERSITY OF SARGODHA

Icom - Business

DAR-E-ARQAM
ZOBIA AMIR