Zoe Accornero
Aitkenvale
Summary
Efficient, confident, and dedicated professional seeking part-time, temporary, or casual employment. Known for considerate and passionate customer interactions, as well as strong team collaboration. Committed to delivering exceptional service and creating positive experiences for all stakeholders. Valuable asset in any work setting.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Laboratory Assistant
Townsville City Council
02.2021 - 06.2025
- Perform bench top analysis and duties associated with main bench
- Collect water samples, in various areas such as ground water, surface water, open water (REMP) and bores
- While sampling, collecting in-situ results and recording all data
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Enter completed data into internal LIMs system, including Analytical Batches and logging in job samples
- Maintained documentation on tests performed in lab.
- Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Was part of the laboratory team during time of major expansion
Administration and Spare Parts Interpreter
Ingham Agencies
03.2019 - 01.2021
- Daily office duties including Tax Invoicing, Statements, data entry, collection of payments, managing switchboard
- Stocktaking, replacing stock, checking inventory, ordering and organizing freight
- Supplying customer service to all customers, answering phone calls and contacting suppliers
Victoria Mill Laboratory Assistant
WILMAR
- This was a work experience opportunity
- Experienced duties required of the Juice Lab within a Sugar Mill
- Collected and analyzed sugar samples within different temperatures of sugar syrups
- Assisted with testing nitrate and phosphate levels in different lakes utilized by the mill
Gallery Assistant
Tyto Regional Art Gallery
- Work experience opportunity which was required as a part of my Certificate III in Visual Art
- Prepared gallery for upcoming exhibition; created all invitations, filed all necessary attachments into invitees’ envelopes
- Created artwork and artist labels, painted wooden stands for sculptural displays
- Filed all necessary paperwork into designated folders
Customer Service and Hospitality
The Majestic Cafe
- Work experience opportunity which was a requirement of completing my Certificate II in Hospitality
- Taking and processing orders as required in an efficient manner
- Processed financial transactions (EFTPOS and POS)
- Table service regarding beverages, served barista coffees, assisted in the kitchen preparing meals
- Washed all used plates and cutlery
Customer Service and Hospitality
Hinchinbrook Hotel
- Work experience opportunity which was a requirement of completing my Certificate II in Hospitality
- Taking and processing orders as required in an efficient manner
- Processed financial transactions (EFTPOS and POS)
- Table service regarding beverages, produced and served alcoholic and non-alcoholic beverages, produced and served barista coffees
- Restocked fridges with stock
Customer Service
Trebonne Store
01.2018 - 12.2018
- Customer service and interaction, processed EFTPOS transactions, stock taking and stocking shelves
- Prepare and package hot and cold food items (e.g., sandwiches, barista coffees, snacks)
- Clean and sanitize food prep areas, utensils, and equipment
Education
Bachelor of Medical Science - Specialisation
Central Queensland University
Online (Mixed Mode - Rockhampton)01.2028
Certificate IV in Laboratory Skills -
Alan Bartlett Consulting
Townsville, QLD01.2024
Certificate III in Laboratory Skills -
Alan Bartlett Consulting
Townsville, QLD01.2022
Year 12 Certificate -
Ingham State High School
Ingham, QLD11.2018
Certificate II in Skills for Work and Vocational Pathways -
Ingham State High School
Ingham, QLD11.2018
Certificate II in Hospitality -
Ingham State High School
Ingham, QLD11.2018
Certificate III in Visual Art -
Ingham State High School
Ingham11.2018
Certificate II in Tourism -
CQUniversity
Online08.2018
Work Readiness Program -
Ingham State High School
Ingham, QLD01.2018
Skills
- Understanding of workplace health and safety policies
- Adaptability to changing demands
- Proficient in multitasking and prioritizing complex tasks
- Quick adaptation to changing circumstances
- Communicating effectively with varied audiences
- Demonstrated use of technology and social media networking
- Proficient in Microsoft Office usage, including Word, Excel, Publisher and PowerPoint
- Proficient in prioritizing tasks in high-stress situations
- Promoting compliance with company standards
- Availability for varied schedules
Certification
- Current Queensland C Class Manual License
- Recreational Boating and Personal Watercraft License
- Coxswain Grade 2 Near Coastal Boating License
- Provide First Aid (HLTAID011) - Healthcorp | 2023
- Current CPR Certificate - AIT | 2025
- Operate Vehicles in the Field (PMASUP236) - Rescue Training Group Pty Ltd | 2022
Timeline
Laboratory Assistant
Townsville City Council
02.2021 - 06.2025
Administration and Spare Parts Interpreter
Ingham Agencies
03.2019 - 01.2021
Customer Service
Trebonne Store
01.2018 - 12.2018
Victoria Mill Laboratory Assistant
WILMAR
Gallery Assistant
Tyto Regional Art Gallery
Customer Service and Hospitality
The Majestic Cafe
Customer Service and Hospitality
Hinchinbrook Hotel
Bachelor of Medical Science - Specialisation
Central Queensland University
Certificate IV in Laboratory Skills -
Alan Bartlett Consulting
Certificate III in Laboratory Skills -
Alan Bartlett Consulting
Year 12 Certificate -
Ingham State High School
Certificate II in Skills for Work and Vocational Pathways -
Ingham State High School
Certificate II in Hospitality -
Ingham State High School
Certificate III in Visual Art -
Ingham State High School
Certificate II in Tourism -
CQUniversity
Work Readiness Program -
Ingham State High School
Similar Profiles
Bryce AndersonBryce Anderson
Diesel Fitter at Townsville City CouncilDiesel Fitter at Townsville City Council
Joe WaqasaqaJoe Waqasaqa
Venue Support Staff at Townsville City CouncilVenue Support Staff at Townsville City Council
Jared PowellJared Powell
Electrical/Instrumentation Team Leader - Acting at Townsville City CouncilElectrical/Instrumentation Team Leader - Acting at Townsville City Council
Jayde LaceyJayde Lacey
Childcare Worker at Amaroo Early Learning CentreChildcare Worker at Amaroo Early Learning Centre
Ruby BlenheimRuby Blenheim
Learn to Swim Instructor at The Strand Swim SchoolLearn to Swim Instructor at The Strand Swim School