Zoe Allport

Established strong relationships with clients through consistent communication, fostering trust and rapport.

• Assisted clients with debt management strategies to avoid being listed with Creditor Watch
• Improved client satisfaction by addressing financial concerns and providing personalized solutions
• Managed a diverse clientele base, providing tailored solutions that catered to each individual's specific financial needs and objectives
• Delivered prompt service to prioritize customer needs

• Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed
• Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation
• Answered customer questions and concerns and sought through outstanding payment accounts to resolution
• Billed customers by sending statements and invoices by email or post