Xiolia Askew
Balmain, NSW,NSW
Summary
Dependable retail and receptionist professional with over 8 years experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Bay Beauty
06.2019 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Retail Assistant
East End Skate
07.2017 - 08.2017
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Receptionist
Shades Body of Beauty
07.2016 - 12.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly built rapport with clients.
- Kept salon area clean and neat to give visitors positive first impression.
Ice Cream Server
Baskin Robbins
10.2016 - 12.2016
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Salon Assistant
Just Cuts Hair Salon
11.2018 - 04.2020
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
Kitchen Hand
Nice Café
02.2016 - 04.2016
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Ride Operator
Luna Park Sydney
11.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Facilitated smooth ride operation during peak seasons, handling high volumes of guests with efficiency.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
Education
Certificate IV - Interior Design
Tafe Digital
Year 11 -
St Phillips Christian School
Newcastle, NSW12.2018
Skills
- POS System Operation
- Flexible schedule availability
- Cash Handling Accuracy
- Guest Relations
- Time Management
- RSA Certified
- Data Entry
- Telephone skills
- Customer/Client relations
Birthdate
21st April 2002 (22 Years Old)
Volunteer Experience
- 02/01/16 - 09/01/16, Coordinator for Ronald McDonald Charity House Dinner, Waratah, NSW
- 04/01/16 - 07/05/16, St Vincent de Paul Society Op Shop Volunteer, Nelson Bay, NSW
- 08/04/18, Event assistant for Amplify's "Full on" Tour, Sydney, NSW
References
- Jenny Atkins, Head of Campus at DALE Christian School, Jenny.martin@spcc.nsw.edu.au
- Lauren Fuller, Manager at Just Cuts Salamander Bay, +61 421 076 246
Hobbies and Interests
- Reading
- Rollerblading
- Community Garden Volunteering
Certification
Responsible Service of Alcohol
Timeline
Ride Operator
Luna Park Sydney
11.2024 - Current
Receptionist
Bay Beauty
06.2019 - 12.2019
Salon Assistant
Just Cuts Hair Salon
11.2018 - 04.2020
Retail Assistant
East End Skate
07.2017 - 08.2017
Ice Cream Server
Baskin Robbins
10.2016 - 12.2016
Receptionist
Shades Body of Beauty
07.2016 - 12.2016
Kitchen Hand
Nice Café
02.2016 - 04.2016
Certificate IV - Interior Design
Tafe Digital
Year 11 -
St Phillips Christian School
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