Zoe Butler
Newcastle
Summary
Motivated and detail-oriented Bachelor of Business graduate specializing in Sport and Event Management, with extensive experience in sports coordination, event delivery, international tour management, and aviation customer operations. Recognized for exceptional communication and stakeholder management skills, along with proven leadership capabilities. Adept at coordinating logistics seamlessly while adhering to strict timelines, ensuring successful project execution.
Overview
4
4
years of professional experience
Work History
Supervisor & CSA Airlines Trainer
Jetstar
10.2024 - Current
- Facilitate check-in procedures for over 100 passengers per flight, utilizing airline software to improve efficiency and streamline processes.
- Coordinate baggage handling logistics, reducing delays and enhancing travel experience for passengers.
- Maintained calm under pressure while managing stressful situations involving delayed or cancelled flights.
- Coordinated shift schedules, optimizing workforce allocation for operational efficiency.
- Supervise daily operations, ensuring adherence to safety protocols and company standards.
- Trained and mentored new staff, enhancing team productivity and performance.
Schools Futsal Coordinator & International Team Manager
NNSW Futsal
03.2023 - Current
- Coordinated K-12 Futsal Competitions successfully, ensuring timely scheduling, venue preparation, and equipment availability promoting athlete development and community involvement.
- Coordinated scheduling and logistics for weekly Futsal matches and tournaments.
- Established strong communication channels between players, coaches, administrators, sponsors, and media representatives.
- Streamlined registration processes using online management software to improve efficiency.
- Coordinated daily travel logistics for International Futsal tour in Malaysia. Assisted with accommodation arrangements for participants, meal preparation and training schedules, including sightseeing activities.
Event Staff Member
VIPeople
02.2024 - 02.2025
- Coordinated event logistics, including setup and teardown of equipment and materials.
- Assisted in managing attendee registration processes to ensure a smooth experience.
- Provided on-site support during events, addressing participant inquiries promptly.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
E-Learning Support
Tocal College
03.2022 - 12.2023
- Experience supporting LMS platforms, online course delivery and digital learning tools.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Business - Sport/Event Management
Torrens University Australia
Sydney, NSW11-2025
High School - Yr 12
Maitland Grossmann High School
Maitland, NSW01.2019
Skills
- Excellent written & verbal communication
- Microsoft Suite 365 proficient
- Problem solving
- Customer Service Leadership
- Operations management
- Relationship building
- Schedule development
- Warm & Approachable
- Team orientated
Timeline
Supervisor & CSA Airlines Trainer
Jetstar
10.2024 - Current
Event Staff Member
VIPeople
02.2024 - 02.2025
Schools Futsal Coordinator & International Team Manager
NNSW Futsal
03.2023 - Current
E-Learning Support
Tocal College
03.2022 - 12.2023
Bachelor of Business - Sport/Event Management
Torrens University Australia
High School - Yr 12
Maitland Grossmann High School