Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Zoe Claire Field

Newcastle,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Admin/Personal Assistant

Total Structural Scanning Australia
Newcastle
05.2024 - Current
  • Proofread documents for accuracy prior to submission to the executive team.
  • Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
  • Processed invoices related to business expenses incurred by the executive team.
  • Greeted visitors in a professional manner and provided assistance with inquiries.
  • Performed calendar management and scheduling of appointments for the executive.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Sorted mail received daily for distribution throughout the office.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Arranged conference calls with remote employees or clients located outside of local area.
  • Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Managed household inventory and maintenance schedules.
  • Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
  • Facilitated smooth internal and external communication, acting as the first point of contact for the executive.
  • Utilized technology efficiently, including MS Office and Work Flow Max systems, to enhance productivity and organization.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Coordinated travel arrangements, including flights, accommodations, and itineraries, for both business and personal trips.
  • Acted as the liaison between the executive and clients, maintaining strong professional relationships.
  • Handled household chores to assist family with cooking, cleaning, laundry, and dog/house sitting.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.

Bistro Attendant

Elermore Hotel
Newcastle
06.2023 - Current
  • Ensured compliance with health regulations regarding food storage and handling procedures.
  • Provided customers with information about menu items and specials of the day.
  • Verified accuracy of orders before delivering them to customers' tables.
  • Prepared hot beverages such as coffee, tea, cappuccino and espresso drinks.
  • Maintained cleanliness of work areas throughout shift by wiping counters, tables, chairs and sweeping floors.
  • Cleaned tables after guests left in order to prepare them for next group.
  • Checked expiration dates on products to ensure freshness for customers.
  • Stocked shelves with items such as condiments, napkins and silverware.
  • Greeted customers and took orders in a friendly manner.
  • Operated cash register to process customer payments accurately and efficiently.
  • Handled customer complaints professionally while adhering to company policies.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
  • Delivered top quality customer service while managing multiple tasks.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Adhered to food service sanitation guidelines and standards.
  • Effectively multi tasked within fast-paced environment.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Child Care Educator

Montessori Academy
Newcastle
06.2022 - 05.2024
  • Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
  • Ensured proper hygiene practices among the children including hand washing before meals.
  • Participated in team meetings to discuss progress of each child's development and plan future goals for them.
  • Established good relationships with parents and guardians through regular communication via phone or emails.
  • Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
  • Developed lesson plans that were stimulating and engaging for the children.
  • Observed child behavior to assess their needs and plan activities accordingly.
  • Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
  • Attended workshops and training sessions related to childcare education and best practices.
  • Provided educational and developmental activities for children aged 0-6 years old in accordance with curriculum standards.
  • Administered first aid and medication in accordance with health and safety regulations.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Provided guidance and support when required for special needs children enrolled in program.
  • Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
  • Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
  • Promoted healthy lifestyle habits like exercising regularly, eating nutritious food amongst the kids.
  • Established direct lines of communication with parents, notifying of concerning behavior or health issues.
  • Sparked creativity and imagination by helping children discover new things each day.

Education

Diploma in Outdoor Education - Sport Science And Education

Hartpury College and University
Gloucestershire UK
09-2010

Skills

  • Travel Coordination
  • Invoice Processing
  • Child management
  • Database entry
  • Discretion and Confidentiality
  • Excellent communication skills
  • Perform well in high-demand, fast-paced environments
  • Problem resolving
  • Childcare experience
  • Restaurant Experience
  • Fast learning
  • Multitasking and Organization
  • Proper phone etiquette
  • Valid Driver's License
  • Strong Work Ethic

Affiliations

  • Single full time working mum of 5 years
  • Horse Riding
  • Running and Hiking
  • Rock Climbing
  • Yoga/Meditation

Timeline

Admin/Personal Assistant

Total Structural Scanning Australia
05.2024 - Current

Bistro Attendant

Elermore Hotel
06.2023 - Current

Child Care Educator

Montessori Academy
06.2022 - 05.2024

Diploma in Outdoor Education - Sport Science And Education

Hartpury College and University

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Zoe Claire Field