Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zoe Crosbie

Kinglake,VIC

Summary

Creative and passionate chef with experience in leading kitchen operations, menu development, and team management. Skilled in crafting innovative dishes that cater to diverse palates while ensuring high standards of food safety and quality. Demonstrated ability to improve kitchen efficiency and enhance dining experiences through effective leadership and culinary skills. Successfully elevated guest satisfaction by consistently delivering exceptional meals and fostering a positive working environment for the culinary team.

Overview

15
15
years of professional experience

Work History

Head Chef

Leonardos Kitchen
Kinglake, Victoria
06.2023 - 09.2025
  • Managed kitchen operations to ensure smooth food preparation and service.
  • Developed and tested new recipes to enhance menu offerings.
  • Supervised kitchen staff to maintain high standards of food quality.
  • Ensured compliance with health and safety regulations in food handling.
  • Trained junior chefs on culinary techniques and kitchen procedures.
  • Collaborated with front-of-house staff to ensure cohesive dining experience.
  • Implemented cost-control measures for ingredient procurement and usage.
  • Trained new kitchen staff in food safety regulations and proper cooking techniques.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
  • Ordered food supplies from vendors to maintain adequate stock levels.
  • Performed regular maintenance tasks such as cleaning equipment, utensils, floors, walls, ensuring that all areas are kept clean and sanitary at all times.
  • Organized special events such as banquets or catering services when required.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
  • Monitored food production to guarantee quality standards were met.
  • Organized kitchen staff to ensure efficient operations during peak service hours.
  • Monitored quality, presentation and quantities of plated food across line.
  • Established portion control guidelines to reduce waste and maximize profits.
  • Ensured compliance with health department regulations regarding hygiene and sanitation practices.
  • Addressed customer complaints promptly and professionally while maintaining high standards of customer service.
  • Resolved conflicts between kitchen staff members in a professional manner.
  • Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
  • Streamlined kitchen processes to shorten wait times and serve additional guests.
  • Reviewed purchase orders for accuracy prior to submitting them for approval.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Determined schedules and staff requirements necessary to prepare and plate food.
  • Distributed food to service staff for prompt delivery to customers.

Florist Assistant

Balashi Flowers&Nursery
Yan Yean, Victoria
05.2020 - 05.2023
  • Assisted customers with floral selections and arrangements.
  • Prepared and maintained floral displays for seasonal events.
  • Operated tools for cutting, arranging, and packaging flowers.
  • Provided support during busy periods to ensure smooth operations.
  • Performed routine maintenance tasks such as watering plants, trimming foliage, sweeping floors.
  • Maintained store shelves and displays to ensure that merchandise was organized attractively.
  • Restocked inventory when necessary to maintain adequate supplies on hand.
  • Received payments from customers and provided change or receipts as required.
  • Disposed of waste materials in accordance with company policies and procedures.
  • Cultivated plants in greenhouses according to established procedures.
  • Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
  • Pruned flora and fauna to fit perfectly into bouquets and arrangements.

Cafeteria Cook

Rocket Car Wash & Cafe
Greensborough, Victoria
02.2021 - 01.2022
  • Maintained cleanliness and organization of kitchen and food prep areas.
  • Assisted in inventory management and restocking of supplies as needed.
  • Collaborated with team members to ensure efficient meal service during peak times.
  • Followed food safety guidelines to ensure safe food handling practices.
  • Operated kitchen equipment safely and efficiently for food preparation tasks.
  • Followed proper food handling and sanitation techniques to promote clean and healthy environment.
  • Operated point-of-sale computerized screen properly to keep workflows running smoothly and without overages or shortages.

Chef / Pizza maker

Genaro's Restuarant
Eltham, Victoria
06.2017 - 11.2021
  • Developed new recipes to enhance menu offerings and guest satisfaction.
  • Managed food safety standards and maintained cleanliness in the kitchen.
  • Assisted in creating weekly specials based on customer preferences and trends.
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Prepared high-quality dishes according to established recipes.
  • Checked quality of raw materials before use.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Prepared fresh pizza dough daily using traditional recipes and techniques.
  • Topped pizzas with a variety of ingredients according to customer preferences.

Head Breakfast Chef

Ginas Cafe / Restuarant
Lower Plenty , Victoria
02.2014 - 06.2017
  • Managed inventory of ingredients to ensure freshness and minimize waste.
  • Adjusted cooking methods based on dietary restrictions and customer preferences.
  • Monitored cooking times to ensure proper food quality and safety compliance.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Executed proper techniques when preparing menu item ingredients.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Managed the kitchen's inventory by ordering food supplies and ensuring quality of received products.
  • Set up buffets for special events including weddings, birthdays and corporate functions.
  • Developed breakfast menus featuring traditional and innovative dishes.
  • Prepared and cooked a variety of breakfast dishes daily.

Wedding Caterer

Montsalvat Eltham
Eltham, Victoria
03.2013 - 01.2014
  • Set up catering stations, ensuring presentation aligned with wedding themes.
  • Coordinated with kitchen staff to maintain quality and freshness of dishes.
  • Cleaned up after each event, ensuring that all areas were left clean and sanitary.
  • Set up buffet stations according to specifications provided by clients or wedding planners.
  • Worked closely with chefs to create customized menus for special occasions.
  • Monitored buffet throughout the reception to ensure adequate levels of food were available at all times.

Cafe Worker

Shillinglaw Cottage Cafe
Eltham, Victoria
03.2011 - 11.2012
  • Operated espresso machines and coffee grinders efficiently.
  • Maintained cleanliness of café area and equipment daily.
  • Handled cash register operations and processed payments accurately.
  • Collaborated with team members to ensure smooth service flow.
  • Coordinated meal plating and presentation for special events and functions.
  • Collaborated with front-of-house staff to ensure smooth service flow during peak hours.

Education

Commercial Cookery - Hospitality Administration And Management

Practical Training Pathways (PTP)
Preston, VIC
10-2013

RSA, Barista Course, Hospitality And Food Handling

Preston Tafe
Preston, VIC
08-2013

Skills

  • Kitchen management
  • Recipe development
  • Health compliance
  • Staff supervision
  • Cost control
  • Food safety
  • Inventory management
  • Menu planning
  • Effective communication
  • Time management
  • Quality assurance

References

References available upon request.

Timeline

Head Chef

Leonardos Kitchen
06.2023 - 09.2025

Cafeteria Cook

Rocket Car Wash & Cafe
02.2021 - 01.2022

Florist Assistant

Balashi Flowers&Nursery
05.2020 - 05.2023

Chef / Pizza maker

Genaro's Restuarant
06.2017 - 11.2021

Head Breakfast Chef

Ginas Cafe / Restuarant
02.2014 - 06.2017

Wedding Caterer

Montsalvat Eltham
03.2013 - 01.2014

Cafe Worker

Shillinglaw Cottage Cafe
03.2011 - 11.2012

Commercial Cookery - Hospitality Administration And Management

Practical Training Pathways (PTP)

RSA, Barista Course, Hospitality And Food Handling

Preston Tafe

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