- Adventurous spirit - perfect weekend is spent in the outdoors hiking, camping and cycling
- Love to host a dinner party and games night for friends and family
- Regularly practice yoga and pilates to keep physically and mentally fit
Zoe Crosse
Fitzroy North,VIC
Summary
A genuine, hardworking, and proactive professional with a natural ability to connect with others. Guided by values of integrity, empathy, and inclusivity, I am committed to fostering safe, empowering workplaces and driving meaningful change. With over two years of internal audit experience across government, healthcare, energy, and manufacturing industries, I bring expertise in governance, risk, and compliance, along with a proven ability to engage stakeholders and deliver high-quality outcomes. An adaptable all-rounder that thrives in dynamic environments and is continuously learning. Seeking a role where I can apply my skills and passion to create real impact.
Overview
7
7
years of professional experience
Work History
Senior Consultant
Protiviti
10.2022 - Current
- Delivered over 15 internal audits of business processes, involving stakeholder walkthroughs, document reviews, sample testing, data analysis, and reporting to identify gaps and areas for improvement.
- Delivered over 20 audits of RTOs and TAFEs on behalf of DJSIR to assess the quality of education provided and compliance against relevant VET funding contracts and ASQA standards.
- Delivered over 10 regulatory compliance reviews for government departments and agencies.
- Delivered over 5 Sarbanes-Oxley compliance programs for publicly-listed organisations, involving the documentation of risks and controls over key financial processes and testing control design and operating effectiveness.
- Presented key insights and findings to executive level stakeholders.
- Assessed WHS and psychosocial safety frameworks for compliance and effectiveness.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Lead diversity, equity, and inclusion (DEI) initiatives as National Lead of the LGBTQIA+ employee network group, driving education, awareness and affirmative action.
- Managed the company's Social Club involving budgeting and organisation of monthly team-building events.
Café Manager
Short Straw
03.2018 - 10.2022
- Managed a team of 16 and oversaw daily operations in coordination with the Head Chef across front-of-house and back-of house.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Implemented WHS and food safety compliance measures to ensure a safe, clean and efficient workplace.
- Fostered a positive work environment through open communication channels and team building activities.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as hiring, rostering, procedure development, cash reconciliations, and supply ordering.
Education
Certificate IV in Training and Assessment - Vocational Education
Swinburne University of Technology
Melbourne, VIC05-2024
Bachelor of Business - Management
RMIT University
Melbourne, VIC12-2021
Skills
- Stakeholder Engagement
- Project Management & Organisation Skills
- Detail-Oriented
- Problem-solving
- MS office
- Risk Management & Internal Audit
- Policy & Process Analysis
- Corporate governance
- Compliance & Regulatory Assessments
- Learning Program Development & Facilitation
- Cultural Intelligence & Emotional Regulation
Interests
Timeline
Senior Consultant
Protiviti
10.2022 - Current
Café Manager
Short Straw
03.2018 - 10.2022
Certificate IV in Training and Assessment - Vocational Education
Swinburne University of Technology
Bachelor of Business - Management
RMIT University
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