Zoe Cutler

• Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
• Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
• Assisted with event planning initiatives such as bridal expos and trunk shows, showcasing the boutique's unique offerings while attracting potential new clientele.
• Met with clients and gave quotes on services and general wedding costs.

• Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
• Advertised on social media by sharing before-and-after photos showcasing transformations.
• Conducted thorough consultations prior to appointments to determine clients' desired outcomes and suggest appropriate services.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Acted as the Store Visual Merchandiser when new promos arose.

Reference: Isabella Di Giorgio, ph. 0415 801 507

• Directed wedding-day events, ceremony timing, and speeches.
• Assisted in scheduling bands, caterers and photographers.
• Assisted with wedding set up and decoration.
• Developed strong relationships with vendors.

Reference: Sue O'Brien, ph. 0417 583 183