Zoe DIMITRIOU
South Morang,VIC
Summary
Experienced with handling diverse administrative duties at JAMES AND CO REAL ESTATE, adept in reception management and social media marketing. Excelled in enhancing brand engagement through innovative social media campaigns and provided exceptional customer service. Skilled in documentation and maintaining high standards of organization, demonstrating a blend of creative and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
JAMES AND CO REAL ESTATE
12.2022 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Acted as first point of contact and set appointments for prospective clients.
- Managed company's social media handles
- Boosted brand engagement by creating compelling social media posts and campaigns.
Florist Boutique Assistant
Angie's For Flowers
01.2021 - 12.2022
- Boosted brand engagement by creating compelling social media posts and campaigns. (Tiktok, Instagram reels, )
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained high standard of organization and cleanliness of store premises.
- Provided customers with courteous, knowledgeable, and efficient service.
Education
Diploma of Nursing - Nursing
RMIT University
Melbourne, VICVCE Graduate -
St Monica's College
Epping, VIC10-2022
Skills
- Reception management
- Attending customer enquiries
- Preparing documents
- Appointment setting
- Call handling
- Reception area maintenance
- Calendar management
- Scheduling appointments
- Documentation and recordkeeping
- Video editing
- Social media marketing
- Social media management
- Content scheduling
Timeline
Receptionist Administrator
JAMES AND CO REAL ESTATE
12.2022 - Current
Florist Boutique Assistant
Angie's For Flowers
01.2021 - 12.2022
Diploma of Nursing - Nursing
RMIT University
VCE Graduate -
St Monica's College
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