Zoe Dunn
Scarbrough,QLD
Summary
I am a 20 year old Assistant Manager at hungry jacks, i am a flexible hard worker ready to learn and contribute to team success. I am an extremely organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hungry Jacks Kallangur
Kallangur, QLD
04.2023 - Current
- I moved to Kallangur in April 2023 to further develop my carrier and to begin my management training
- I was officially certified in June 2023 and was promoted straight to an assistant Manager.
- As an assistant manager i completed my Guest portfolio and currently completing my Food portfolio.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed team of 10- 20 employees in fast-paced environment.
- Regularly inspected restaurant premises to ensure cleanliness standards were met.
Crew Coach
Hungry Jacks Carseldine
Carseldine, QLD
10.2021 - 04.2023
- I started off my hungry jack’s career as a crew member in October 2021, I was then promoted to a crew coach in November 2022
- Whilst I was at Carseldine I was awarded crew member of the month in January 2022.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Provided quality customer service by adhering to company policies and procedures.
- Planned and implemented training sessions for new fast food crew members.
- Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.
- Provided feedback on job performance to help improve employee skills.
Education
Undergraduate Certificate - Community Services
University Of Sunshine Coast
Petrie, QLD12-2022
High School Diploma -
Aviation High School
Clayfield, QLD12-2021
Certificate 2 And 3 - Health Support Services
Mater Education
South Brisbane, QLD11-2021
Skills
- very dedicated and always strive to do my best
- work extremely well with others
- always willing to help others
- keen to learn new things and gain new experiences
- Task Delegation
- Employee Performance Evaluations
- Operations Management
- Staff Training and Development
- Succession Planning
- Team motivation
- Money Handling
- Staff Development
- Business development understanding
- Staff Supervision
- Health Code Compliance
Certification
- Blue Card
- First Aid Certificate
- Undergraduate certificate in community services
- Certificate II in Health Support Services
- Certificate III in Health Services Assistance
References
References available upon request.
Timeline
Assistant Manager
Hungry Jacks Kallangur
04.2023 - Current
Crew Coach
Hungry Jacks Carseldine
10.2021 - 04.2023
Undergraduate Certificate - Community Services
University Of Sunshine Coast
High School Diploma -
Aviation High School
Certificate 2 And 3 - Health Support Services
Mater Education
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