Zoe Elliott
Perth,WA
Summary
I am a genuine and competent person who enjoys outdoor activities. I have strong work ethic and the skills that I have acquired have served me well with my recent employment. I am honest, reliable, and dependable. I am a positive person with a “Can Do'' attitude and always smile when I am dealing with customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Professional Athlete
Western Force
01.2024 - Current
- Position: Lock (4,5)
- Super W Women's extended squad player.
- Achieved recognition as a top-performing athlete by maintaining optimal physical fitness through rigorous training regimens.
- Promoted the importance of sportsmanship, discipline, and teamwork both on and off the field to uphold the reputation of the organization.
- Served as a mentor to younger players, providing guidance on skill development, technique refinement, and overall improvement.
- Collaborated with coaches to develop personalized training programs tailored to individual strengths and areas for growth.
Pool Supervisor
City Of Fremantle
06.2022 - Current
- Operated, cleaned and maintained pool operating equipment, including water filtrations and water intake and outlet systems.
- Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature.
- Carefully observed people to monitor pool activities and member safety.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Worked fast to cover shifts if a lifeguard calls in sick or dose not arrive.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Tested and maintained water quality with periodic sampling.
- Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems.
Pool Lifeguard
City Of Fremantle
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Provided friendly customer service to guests and addressed concerns.
- Responded to patron incidents in professional and timely manner.
Receptionist
City Of Fremantle
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Member Service Officer
City Of Cockburn
12.2022 - 09.2023
- Maintained customer records by updating account information.
- Answered over 12 calls per day relating to customer and member products and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Being clear when explaining membership types
Pool Supervisor
Cockburn ARC
03.2021 - 09.2023
- Operated, cleaned and maintained pool operating equipment, including water filtrations and water intake and outlet systems.
- Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature.
- Carefully observed people to monitor pool activities and member safety.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Worked fast to cover shifts if a lifeguard calls in sick or dose not arrive.
Camp Counsellor
Camp Cheif Hector YMCA
01.2019 - 12.2019
- Created an environment where kids could belong, grow, thrive and lead.
- Showed showed the core values that the YMCA stand for. Respect, Responsibility, Caring and Honesty.
- Successfully leading a group of 8-9 kids on 3 day expeditions though back country.
- Teaching kids the basics in mountain biking riding and maintenance.
- Teaching kids native canadian flora and fauna.
- Delivered first aid for accidents.
- Promoted and encouraged campers well being and health.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Trained staff members on conducting events and following safety procedures.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and safety.
Education
Cert 4 in Fitness
Australian Fitness Academy
Online08.2024
High School Diploma -
Leeming Senior High School
Leeming, WA11.2018
Skills
- Pool operations
- Public safety
- Safety training
- Strong communicator
- First Aid and CPR
- Organization
- Supervision
- Problem resolution
- Customer service
- Calibrating coffee grinder
- Always smiling
Certification
- Certificate III Fitness
- Level 1 Sports trainer
- Senior First Aid Certificate
- Pool Lifeguard Certificate
- Bronze Medallion Certificate
- Pool Operations Certificate
- Advance CPR
- Working with children's check
- Canadian Red Cross standard First aid
- Adventure Medic 40-hour Wilderness First aid
- Certificate II Sport Coaching
- Certificate II Outdoor Education
- RSA Certificate
- Barista Certificate
- Swim Teachers Certificate
- BA Training Certificate
- Duty of care, Incident report writing, First aid scenarios Certificate
- Critical incident management, Introduction to critical incident debriefing Certificate
References
Tracie Streets
Duty manager/reception worker of Cockburn ARC
0433942923
Jandi Hunt (She/They)
Duty Manager at Cockburn ARC
0400202060
Nathan Baxter
Strength and Conditioning Coach for Cottelsoe Shegulls
0437785760
Mike Pinkham
Duty Manager of Port Headland pools
0424958597
Timeline
Professional Athlete
Western Force
01.2024 - Current
Receptionist
City Of Fremantle
01.2023 - Current
Member Service Officer
City Of Cockburn
12.2022 - 09.2023
Pool Supervisor
City Of Fremantle
06.2022 - Current
Pool Lifeguard
City Of Fremantle
06.2022 - Current
Pool Supervisor
Cockburn ARC
03.2021 - 09.2023
Camp Counsellor
Camp Cheif Hector YMCA
01.2019 - 12.2019
Cert 4 in Fitness
Australian Fitness Academy
High School Diploma -
Leeming Senior High School
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