Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Evans

Lafayette,Indiana

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a retail management position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Waitress

The Bryant
02.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Waitress

Arni’s Market Square
10.2016 - 02.2023
  • Effectively multitask daily responsibilities in a fast-paced setting
  • Promote desserts, appetizers, and specialty drinks to optimize sales
  • Develop rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Train new employees on expected duties and restaurant logistics

Sales Associate

Nordstrom
05.2020 - 08.2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Retained product, service, and company policy knowledge to serve as resource for both coworkers and customers
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Retail Management

Purdue University
West Lafayette, IN
08.2023

Skills

  • Point of Sale systems
  • Merchandising
  • Visual Merchandising
  • Efficient in Planogram software
  • Excellent Customer Service
  • Strategic thinker

Timeline

Waitress

The Bryant
02.2023 - Current

Sales Associate

Nordstrom
05.2020 - 08.2020

Waitress

Arni’s Market Square
10.2016 - 02.2023

Bachelor of Science - Retail Management

Purdue University

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Zoe Evans