Zoe Fajdiga
Centenary Heights,Australia
Summary
Resourceful results-driven individual known for high productivity and efficient task completion. Strong work ethic and problem solving skills with a knack for thriving under pressure. Striving for excellence at every turn and looking to tackle new challenges with a great organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
Toowoomba, Australia
06.2023 - Current
- POS system proficiency.
- Communicated with supervisors and other shift managers to facilitate the continuum of customer service.
- Responsible for end-of-day deposit count and drawer balancing.
- Oversaw quality compliance with company standards for food and services.
- High telephone etiquette when handling customer complaints and enquiries
- Routine equipment maintenance and upkeep.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Nursery Hand
Withcott Seedlings
Withcott, Australia
05.2022 - 06.2023
- Tractor and club car operation and upkeep.
- Ensured that both company and customer products were maintained at the highest quality.
- Inspected plants to assess quality
- Grafted plant varieties with haste and fastidiousness.
Dairy/Freezer Supervisor
Spano's SUPA IGA
Warwick, Australia
09.2020 - 02.2022
- Prioritized job duties, delegating tasks to a team of Dairy/Freezer department employees based on individual strengths and experience.
- Ordered merchandise with accuracy by verifying back stock, and maintaining inventories.
- Trained and developed Dairy/Freezer employees through constructive feedback and a focus on long-term career growth.
- Reviewed inventory and sales records, tracked trends, and reported on activities to senior management for use in key decision-making.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- I took part in the stock management process, including receiving incoming merchandise and shelf replenishment.
- Continuously moved and unpacked over 15 kg of packages, maintaining efficiency and accuracy for long shifts.
Education
High School Diploma -
Warwick State High School
Warwick, QLD12.2020
Skills
- Handling Complaints and Inquiries
- Computer proficiency and back-office operations
- Retail Operations
- Delegation and supervision
- Stock, inventory, and variance management
- Multitasking and prioritizing
- Physical stamina
- Superior Work Ethic
- Opening and closing procedures
- Accurate money handling
Certification
- Cert ll in Active Volunteering
- First Aid Certificate
- High School Diploma
- Open CA Licence (no infringements)
Hobbies
- Gaming
- Arts and Crafts
- Gym
References
References available upon request.
Timeline
Shift Manager
McDonald's
06.2023 - Current
Nursery Hand
Withcott Seedlings
05.2022 - 06.2023
Dairy/Freezer Supervisor
Spano's SUPA IGA
09.2020 - 02.2022
High School Diploma -
Warwick State High School
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