Summary
Overview
Work History
Education
Skills
References
Timeline
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Zoe Flanagan

Thornlands,QLD

Summary

Dynamic administrative professional with strong organizational and communication skills, honed at Digital Central. Proven ability to enhance office efficiency and customer satisfaction. Proficient in Microsoft Office Suite, ensuring accurate documentation and streamlined operations. Recognized for problem-solving capabilities and attention to detail in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Administration

Digital Central
03.2022 - Current

Managing communications: Answering phones, managing emails, and handling mail.

Scheduling and coordination: Organizing meetings, booking appointments, and managing calendars.

Office management: Ensuring the smooth functioning of the office environment,

managing supplies, and overseeing general upkeep.

Customer service: Providing support to clients and visitors.

Compliance: Ensuring adherence to company policies and procedures.

Printer/Retail

Officeworks
01.2008 - 03.2022
  • Operated high-speed digital printers to produce high-quality documents and materials.
  • Conducted routine maintenance and troubleshooting on printing equipment to ensure optimal performance.
  • Collaborated with team members to meet tight deadlines while maintaining quality standards.
  • Managed inventory of printing supplies, ensuring adequate stock levels for production needs.
  • Monitored print quality throughout production runs, making adjustments to settings as necessary.
  • Trained new staff on operational procedures and safety protocols in the printing area.
  • Implemented best practices for workflow efficiency, reducing downtime during production cycles.

Hospitality

Hungry Jacks
01.2003 - 11.2007

Preparing food

Customer service

Education

Finished Year 12 -

Victoria Point State School
Victoria Point, QLD
07.2007

Skills

    Strong organizational skills: Essential for managing multiple tasks and deadlines

    Communication skills: Both written and verbal, for interacting with colleagues and agents

    Computer proficiency: Including experience with Microsoft Office Suite (Word, Excel, Outlook, etc)

    Problem-solving skills: For addressing issues that may arise in the office environment

    Attention to detail: Important for maintaining accurate records and reports

    Customer service skills: For interacting with clients and visitors

References

Kristel Howie

0435610270

Meicalla Shanahan

0488941054

Timeline

Administration

Digital Central
03.2022 - Current

Printer/Retail

Officeworks
01.2008 - 03.2022

Hospitality

Hungry Jacks
01.2003 - 11.2007

Finished Year 12 -

Victoria Point State School
Zoe Flanagan