Zoe Gately
Wyong,NSW
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Currently seeking an opportunity to showcase skills and knowledge formulated over the years in new and challenging roles. Recognised for possessing a strong passion for professional development and excellence.
Overview
8
8
years of professional experience
Work History
Phlebotomist
NSW Health Pathology
Gosford, NSW
10.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Provided excellent customer service while interacting with patients.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained fully stocked phlebotomy cart and station.
- Delivered quality patient care by completing accurate and timely collection of clinical specimens, according to established procedures.
Nurse Assistant
Monash IVF
Sydney, NSW
07.2021 - 09.2023
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Perform daily venepuncture collection and maintain a fully stocked phlebotomy trolley.
- Maintaining cleanliness of ultrasound machines in between patients for nurses.
- Answering phone calls and triaging calls.
- Scanning all documentation into our server, RIMS.
- Mailing of documents and scripts to patients and/or pharmacies.
- Ordering medications for patients through HPS or other pharmacies.
- Monitoring all stock levels and reordering when necessary.
- Assisting with RTAC preparations.
Care Service Employee
Peninsula Village
Umina, NSW
11.2020 - 07.2021
- Collaborated with other healthcare professionals to ensure the best care for clients.
- Maintained accurate records of all services provided to clients.
- Assisted clients with activities such as bathing, dressing and grooming.
- Monitored vital signs including pulse rate, blood pressure and temperature.
- Build strong relationships with clients to deliver emotional support and companionship.
- Identified potential risks associated with a client's condition or environment.
- Delivered high quality personalised service tailored towards individual needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Followed care plan and directions to administer medications.
- Followed safe lifting and transferring techniques to transport residents.
Community & Aged Care Worker
Anglican Care
Warnervale, NSW
01.2017 - 08.2020
- Provided assistance to elderly clients with their daily activities such as bathing, dressing and grooming.
- Assisted in the preparation of meals for clients according to individual dietary requirements.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Organized recreational activities for clients in order to promote social interaction and engagement.
- Monitored vital signs such as blood pressure, temperature and respiration rate on a regular basis.
- Assessed potential risks posed by environmental hazards within the home environment.
- Transported elderly individuals safely between their homes and medical appointments.
- Followed care plan and directions to administer medications.
Education
Bachelor of Nursing - Nursing
University of Newcastle
Gosford12-2025
High School Diploma -
St Joseph's Catholic College
East Gosford, NSW12-2013
Skills
- Patient confidentiality, medical records handling, and paperwork processing
- Infection Control
- Venipuncture
- Dressing assistance and vital sign checks
- Personal hygiene assistance
- Patient Assessments
- Developed emotional support and companionship, enhancing personal care, services, and patient morale
- Enthusiastic and positive attitude whilst remaining calm and being an effective and confident communicator and problem solver
- Demonstrated ability to work in a team environment, with a strong emphasis on collaboration
- Excellent time management skills, ability to efficiently prioritise requests and adjust and respond appropriately
Timeline
Phlebotomist
NSW Health Pathology
10.2023 - Current
Nurse Assistant
Monash IVF
07.2021 - 09.2023
Care Service Employee
Peninsula Village
11.2020 - 07.2021
Community & Aged Care Worker
Anglican Care
01.2017 - 08.2020
Bachelor of Nursing - Nursing
University of Newcastle
High School Diploma -
St Joseph's Catholic College
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